"The hotel is a great property with great access to Old Town Albuquerque and amazing night Flamenco Tablaos ;-). Overall it was a good stay. Just a couple of things that happened during my stay that need some improvement. Power went out during my stay (it’s summer time in Albuquerque!) and I was surprised to find out there was not a generator in the property. It was resolved around 4pm so at least I didn’t have to spend the night w/o AC.
I travel a lot and stay in plenty of hotels that’s why it caught my attention that there were some house keeping rules that should have been disclosed during check in. Apparently if you leave an item on the bed, they don’t make the bed. I left a pair of socks one day - bed was not made, an iPad another day. - bed was not made, the day of the power outage (rightfully so - the bed was not made). I left in a hurry and left a room service tray in the room (plates were empty) and it was not removed by housekeeping staff neither. I spoke to the housekeeping staff and they informed me of the rules at the end of my stay. I told them to put a sign on the room to let guests know of the housekeeping rules during the stay just so we are all aware of the expectations."
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