โWe are PARK KIDEOK family who stayed in room 821 for 4 days.
On the first day, there was an accident in which the laundry bag was lost due to an employee's mistake, and room cleaning was not done for one day.
We have complained to the hotel, and the manager in charge presented a compensation plan.
I had to check out early in the morning of the last day, so I left my contact information, but there was no contact, and I tried to contact again recently, but there was no answer from the manager...
โIt was clean, convenient to stay in the accommodation where I stayed during my family trip for the past week, the facilities were pleasant, and the Ajim meal was delicious. I'm willing to tie it back. โ
โI didn't just give 5 stars carelessly. This place is 100% worth it. Anything undesirable about my stay here has nothing to do with sonesta. It would be the loud cars that occasionally pass by. Other than that, the unit I was in which was a standard unit I think (106/night for a week from Expedia) was equivalent to a fully furnished $2000/month apartment. It was honestly kind of astounding. Would love to stay there again. Technically I'd live there if I could afford it. But I can't. Well. It's...
โWhile the hotel is undergoing a complete renovation, guests are being placed in completed rooms. My room was completely updated and was really comfortable and nice. The lobby has been redone and is nicely appointed and ready for guests. Food options are within walking distance. Quiet place and close to the airport. Also...free shuttle! Staff was friendly and very helpfulโ
