Find Beach Hotels in Playa del Carmen

"Very organized with incredible customer service. Every restaurant we tried was delicious including the buffet. The only thing to point out if being picky is the pool was a bit warm in my opinion. Everything else was phenomenal. "

"All good"

"The property and staff were amazing. Food was average. The beaches were unusable."

"This resort was excellent! The amenities were accessible and very accommodating, even for someone like me, who was 7 months pregnant. The food was about 4/5. Dolma was the BEST restaurant on the resort. Pelicanos was great as well. Asiana was doable, but not as great as expected. The buffet is the buffet, but not bad at all. The resort is a few short steps from 5th Ave, so there are opportunities to enjoy nightlife and some shopping during the day. The pool was IMMACULATE. Not too crowded, extremely clean, and the service was excellent. Room service was also great and timely. If you are younger or looking for a more club/turn-up vibe, this is not the place for you. Entertainment is light and fun. This is more for the relaxed individual looking to escape the everyday hustle and just reset and recenter. The beach did have a lot of seaweed, but that's nature, not the resort's fault. They worked around the clock to make the seaweed go away, but there was just too much. The spa was not bad either, just a little pricey for my taste. Overall excellent experience and would definitely rebook! "

"Food was "

"Good service, delicious food, la cena del chef very good, over all totally recommended."

"Only issue was they needed to keep the pool cleaner. Around the outside edge was not clean. And may have ruined a swimsuit by leaning up against it. And the property had chipped and flaked paint on the exterior. "

"Staff is very welcoming and provides excellent service "

"I have absolutely no complains about our stay. Our room was big and beautiful, the beds were very comfy, the food was very tasty and very plentiful, high quality ingredients. The service was just exceptional! A big heartful thank you to the staff, who work hard day and night to make guests feel special and welcome! I would definitely return, as well as recommend this hotel to others."