Surrounded by natural beauty, this boutique resort offers sunrise yoga sessions with birdsong and a gorgeous beach. The SANA spa provides magical treatments worth splurging on. Friendly staff attend to the well-maintained pool area while three restaurants serve exceptional food.
Located near the beach, Etéreo, Auberge Collection is in Maroma, a neighborhood in Playa del Carmen. El Camaleón Mayakoba Golf Course and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Tres Rios Ecopark. Traveling with kids? Consider Xplor Theme Park, or check out an event or a game at Mario Villanueva Madrid. With kayaking, sailing, and fishing nearby, you'll find plenty of adventures in the water. Visit our Playa del Carmen travel guide
You can look forward to a beach bar, a terrace, and designer stores on site at Etéreo, Auberge Collection. Indulge in a massage at Sana, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and a beachfront location. Yoga classes and fitness classes are offered at the gym; other things to do include snorkeling. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a firepit and a coffee shop/cafe.
Additional perks include:
2 outdoor pools and a children's pool, along with cabanas, sun loungers, and pool umbrellas
Free valet parking
Full breakfast (surcharge), tennis courts, and supervised childcare (surcharge)
Beach umbrellas, a front-desk safe, and 1 meeting room
Room features
All 75 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and minibars (stocked with some free items).
More conveniences in all rooms include:
Childcare services and free infant beds
Rainfall showers, deep soaking tubs, and hair dryers
50-inch LED TVs with cable channels
Furnished balconies or patios, wardrobes/closets, and heating
Yes, this property has 2 outdoor pools and a children's pool.
How much does it cost to stay at Etéreo, Auberge Collection?
As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Etéreo, Auberge Collection on Oct 25, 2026 start from ₩926,525, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Etéreo, Auberge Collection pet-friendly?
Yes, Etéreo, Auberge Collection allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet.
How much is parking?
Valet parking is free at this property.
What time is check-in at Etéreo, Auberge Collection?
Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Etéreo, Auberge Collection?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Etéreo, Auberge Collection located?
This family-friendly Playa del Carmen resort is located near the beach, within 1 mi (2 km) of Paradise Beach and Maroma Beach. Tres Rios Ecopark and Playa Paraiso Golf Course are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Etéreo, Auberge Collection Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Etéreo was stunning. Thoughtful and luxurious, every part of the experience is considered. The resort(s) is a quite isolated, so exploring the broader area would take some coordination, but I was content simply soaking up everything on offer at the property. As a solo female traveler, I felt incredibly safe, too.
Loved being in nature and loved the sound of birds everyday, beach was gorgeous, sunrise yoga everyday, spa was amazing , staff very friendly and accommodating, loved every minute
One of the best vacations I’ve been on in my entire life. Thank you so much to our Guia, Ommar for making our honeymoon a magical experience. Highly recommend splurging on the spa and exploring dinner at the nearby Toro hotel.
Beautiful property, great staff. We booked 4 nights but decided to depart a night early. Unfortunately our first night was not great - due to ‘event noise’ which probably could have been avoided with a more thoughtful room assignment. Not exactly the atmosphere I was expecting when booking this resort, had to call security 3x between 2am & 3:30am. Fortunately the management team was gracious & generous to extend a resolution for the inconvenience however my husband & I work hard & relaxing time alone doesn’t have a price for us. The food/dining was good! Far superior to other resorts in the area! However, limited options if you are planning on spending more than a few nights here! I would suggest training the restaurant staff on the menu - we had a few excellent servers & then a few who had absolutely no clue on the menu, availability or preparation - the confusion was beyond a language barrier. Overall, I do not think I would return to this Auberge property - Chileno Bay in Cabo is the better option!
Property is beautiful and conveniently laid out. The rooms and bathrooms are tastefully decorated and the beds are super comfortable. Great gym. Would have liked more dining options and pricing is somewhat excessive especially for food and drinks at the pool. Definitely recommend Casa Abuela. The staff was super efficient and could not have been nicer.
Stayed 3 nights in Aug 2025
Verified review
6/10 Okay
Harsh
Oct 12, 2022
Liked: Cleanliness, staff & service
Property is good but at the price one would expect something exceptional
This resort is of the highest quality. Every staff member was truly amazing. The level of service and attention we received was unmatched and the hotel and property are beautiful. I would like to personally thank Álvaro, who was our concierge and made sure our trip was perfect. He is a gentleman and takes a lot of pride in the hotel and the exceptional service it provides. Whenever We travel to PDC again, we will be staying at this resort.
Everything we had hoped for all around! Above all, every single person we met who work at Etereo are beyond kind and thoughtful and went above and beyond to make us feel so genuinely taken care of. We left feeling like we made new friends that we would love to see again. The restaurants, pools, our room and especially SANA (spa) were simply perfect and we experienced beautiful and spiritual experiences while there that we will never forget.
There are not enough words for how much we enjoyed our stay. Every minute of our time at the resort was beyond expectations - from the unforgettable room and view, the highest quality customer service from every staff member we encountered, to the phenomenal food… especially at Itzam. We will always compare future “relaxing” vacations to this one and we have genuine plans to return one day - which is not a common thing we do since we enjoy staying in different places. We are telling all our family and friends to make an effort to visit!
The property was incredible great staff, great location brand new, almost perfect, the butler, Alvaro was the best I’ve had at any resort. the food was incredible the primary downside was the lack of dining options , it was the same dinner menu every night. They did offer the option of customized dinners which we took advantage for Mexican taco dinner that was fabulous. First day we noted many sand fleas. They were everywhere. They provided eco-friendly bug spray was not effective against them . Less prevalent in the days that followed yet they were there and all of us ended up with multiple bites. Recommend taking your own Deepwoods off or something to protect yourself against these fleas. The beach lounging options were incredible. Each weight service was good but could’ve been much more attentive. Overall probably the best resort we have stayed at in the Cancun/Playa area.
I was completely underwhelmed with the hotel overall. The room was perfection, no complaints. The design of the hotel was beautiful - the property, decor, etc. However, the beach was terrible. It was tiny, the water was not crystal clear, not sure what it was as there was not a ton of seaweed visible. The sand was mostly hard, not the powder soft white beaches which are everywhere else in the area. I have stayed at every hotel in mayakoba, and I was very excited to try something new, but it was just a disappointment at this price point. The property is small and there are very few options for food. I am always a beach person, never hang out by the pool, but the food and beverage options (and prices, so weird!) were better at the pool. I ordered a $25 pina colada by the beach that was horrible... bad enough that I genuinely think it was an accident. I did not want to complain, so I just moved on and did not finish it. Service was ok, nothing special like at the rosewood or even fairmont hotels. Stunning design, but lacking in a lot of areas. It's new, so I hope they can improve.
De los mejores hoteles que he ido, viajamos mucho nos gusta mucho four seasons, st Regis, pero nunca nos habíamos quedado en un auberge! Y etéreo superó nuestras expectativas. Sobre todo por la atención de todos. Queremos felicitar a Itzel nos hizo sentir en casa consintió mucho a mis hijos, súper detallistas. Pase mi cumple ahí y me sentí suero querida me felicitó cada persona del hotel. La clase de cocina con el chef Delfino una de las mejores experiencias que hemos tenido en familia. Fuimos a hacer snorkel al arrecife que era enfrente del hotel, José muy amable. El spa una delicia. La primera noche estaba un poco lenta la cocina y no lo dejaron pasar luis barba y todo su staff en los restaurantes merecen una felicitación. La comida deliciosa.