JOIA Paraíso by Iberostar - Adults Only - All Inclusive

Travelers escape to a paradise of turquoise waters and white sand beaches, where spa treatments rejuvenate and tennis matches create friendly competition

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Where to?

Dates

January 2026

20

February 2026

Aerial view - JOIA Paraíso by Iberostar - Adults Only - All Inclusive (Playa del Carmen)

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers - JOIA Paraíso by Iberostar - Adults Only - All Inclusive (Playa del Carmen)

Lobby - JOIA Paraíso by Iberostar - Adults Only - All Inclusive (Playa del Carmen)

Garden - JOIA Paraíso by Iberostar - Adults Only - All Inclusive (Playa del Carmen)

At JOIA Paraíso by Iberostar - Adults Only - All Inclusive, guests enjoy pristine beaches, Spa Sensations massages, a health club with yoga and Pilates, and 20 restaurants. Nearby activities include tennis, sailing, and snorkeling.

VIP Access

Exceptional

Popular amenities

Parking included
Free WiFi

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Room options

Check availability for these dates

Tonight

Jan 20 - Jan 21

Tomorrow

Jan 21 - Jan 22

All rooms

1 bed

2 beds

Showing 19 of 19 rooms

Frette Italian sheets, premium bedding, down comforters, free minibar

Suite

Wonderful

Highlights

Furnished balcony

Private indoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Pillow menu

Down duvet

Blackout drapes/curtains

60 sq m
Sleeps 2
2 Double Beds OR 1 King Bed

Suite, Oceanfront (Butler Suite)

Exceptional

Highlights

Furnished balcony

Private indoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Pillow menu

Ceiling fan

Blackout drapes/curtains

60 sq m
1 bedroom
Ocean view
Sleeps 2
2 Double Beds OR 1 King Bed

Suite, Pool View

Exceptional

Highlights

Furnished balcony

Private indoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Pillow menu

Ceiling fan

Blackout drapes/curtains

60 sq m
1 bedroom
Sleeps 2
1 King Bed

Suite, Oceanfront (Corner, Butler Suite)

Exceptional

Highlights

Balcony

Private outdoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Pillow menu

Down duvet

Blackout drapes/curtains

60 sq m
Ocean view
Sleeps 2
2 Double Beds OR 1 King Bed

Romantic Villa, Private Pool (Butler Service)

Exceptional

Highlights

Furnished patio

Private plunge pool

Private indoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Pillow menu

Ceiling fan

194 sq m
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed

Suite (Upper Floor)

Exceptional

Highlights

Furnished balcony

Private indoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Pillow menu

Ceiling fan

Blackout drapes/curtains

60 sq m
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed

Panoramic Suite, Oceanfront (Butler Suite)

Exceptional

Highlights

Furnished balcony

Private indoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Pillow menu

Ceiling fan

Blackout drapes/curtains

60 sq m
1 bedroom
Ocean view
Sleeps 2
2 Double Beds OR 1 King Bed

Suite (Promo)

Exceptional

Highlights

Furnished balcony

Private indoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Pillow menu

Down duvet

Blackout drapes/curtains

60 sq m
Sleeps 2
2 Double Beds OR 1 King Bed

Suite, Oceanfront (Butler Suite, Beach Access)

Highlights

Furnished balcony

Private indoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Pillow menu

Ceiling fan

Blackout drapes/curtains

60 sq m
1 bedroom
Ocean view
Sleeps 2
2 Double Beds OR 1 King Bed

Suite (Pool Walkout)

Highlights

Furnished balcony

Private indoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Pillow menu

Down duvet

Blackout drapes/curtains

Sleeps 2
1 Double Bed

Suite with Pool View

Sleeps 2

Suite with Sea View

Sleeps 2

Double Suite

60 sq m
Sleeps 2

Double Suite with Pool View

60 sq m
Sleeps 2

Suite

60 sq m
Sleeps 2

Double Suite with Ocean View

60 sq m
Sleeps 2

Villa with Pool View

194 sq m
Sleeps 3

Suite Superior with Ocean View

60 sq m
Sleeps 2

Suite Superior with Ocean View

66 sq m
Sleeps 2

About the neighborhood

Located in Playa del Carmen, JOIA Paraíso by Iberostar - Adults Only - All Inclusive is on the beach. While the natural beauty of Maroma Beach and Ojo de Agua Beach can be enjoyed by anyone, those looking for an activity can check out Playa Paraiso Golf Course. Punta Esmeralda Beach and Puerto Morelos Beach are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like ecotours.

Visit our Playa del Carmen travel guide

View more Resorts in Playa del Carmen

Ctra. Chetumal - Puerto Juárez, Km. 309, Lote 5, Playa Paraiso, Playa del Carmen, QROO, 77710

What's nearby

Paradise Beach - 9 min walk - 0.8 km
Playa Paraiso Golf Course - 16 min walk - 1.4 km
Cirque du Soleil Boutique at Vidanta Riviera Maya - 4 min drive - 1.8 km
Nicklaus Design Golf Course - 6 min drive - 2.1 km
Maroma Beach - 13 min drive - 5.7 km

Getting around

Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

‪La Laguna - ‬8 min walk
‪Lobby Bar Acuarium - ‬9 min walk
‪Restaurante La Plaza - ‬11 min walk
‪Star Café - ‬9 min walk
‪Alberca - Pool - Bar - ‬1 min walk

About this property

JOIA Paraíso by Iberostar - Adults Only - All Inclusive

Luxury all-inclusive resort near Playa Paraiso Golf Course

Located close to Maroma Beach, JOIA Paraíso by Iberostar - Adults Only - All Inclusive provides a free breakfast buffet, a golf course, and a nightclub. With a beachfront location, a beach bar, and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a hot stone massage, a facial, or a body wrap at Spa Sensations, the onsite spa. At the 20 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. The health club offers yoga classes and Pilates classes; other things to do include kayaking, sailing, and parasailing. Free in-room WiFi is available to all guests, along with a swim-up bar and a poolside bar.

Additional perks include:

2 outdoor pools and an indoor pool, along with sun loungers, pool umbrellas, and a swim-up bar
Free self parking and valet parking
Tennis courts, tennis lessons on site, and ATM/banking services
A water dispenser, a 24-hour front desk, and an elevator
Guest reviews give top marks for the helpful staff

Room features

All 310 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.

Other conveniences in all rooms include:

Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with jetted tubs and eco-friendly toiletries
Flat-screen TVs with satellite channels and DVD players
Wardrobes/closets, coffee/tea makers, and ceiling fans

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included

24-hour room service (limited menu)

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities

Tennis

Tennis lessons

Access to onsite golf course

Use of golf cart

Lessons/classes/games

Aerobics

Pilates

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Theme parties

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Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Free valet parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
20 restaurants
6 bars/lounges
A beach bar
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

Bella Vista
Haiku
La Brisa
Tonis Surf and Turf
Venecia

Things to do

18-hole golf course
2 outdoor pools
Beach yoga
Bicycle tours
Billiards/pool table
Evening entertainment
Full-service spa
Golf
Golf carts
Golf clubhouse
Golf driving range
Golf lessons
Health club
Indoor pool
Kayaking
Library
Nightclub
Optional golf privileges
Parasailing
Pilates classes
Pro golf shop
Sailing
Sauna
Scuba diving
Shopping mall
Snorkeling
Steam room
Table tennis
Tennis
Tennis lessons
Windsurfing

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

4 meeting rooms
Business center
Conference center (37,835 square feet of space)

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

6 treatment rooms
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Mud bath
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thalassotherapy
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (43 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk (43 inches high)

More

3 floors
Banquet hall
Eco-friendly cleaning products used
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Down comforter
Frette Italian sheets
Pillow menu

Bathroom

Bathrobes
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

DVD player
Flat-screen TV with satellite channels
iPod dock

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Free bottled water
Free stocked minibar

More

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property is professionally cleaned

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Children 18 years old and younger are not permitted at this adults-only property

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Property is also known as

Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen

Iberostar Grand Paraiso Playa del Carmen

Iberostar Grand Paraiso All Inclusive Playa del Carmen

Iberostar Grand Paraiso All Inclusive

Iberostar Grand Paraiso All Inclusive Playa del Carmen

Iberostar Grand Paraiso All Inclusive All-inclusive property

All-inclusive property Iberostar Grand Paraiso All Inclusive

Iberostar Grand Hotel Paraiso All Inclusive

Iberostar Paraiso Inclusive

Frequently asked questions

Does JOIA Paraíso by Iberostar - Adults Only - All Inclusive have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

Is JOIA Paraíso by Iberostar - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?

Yes, the property is all-inclusive. Activities include golf, tennis, aerobics classes, and more.

Where is JOIA Paraíso by Iberostar - Adults Only - All Inclusive located?

This Playa del Carmen resort is on the beach, 1.3 mi (2.2 km) from Playa Paraiso Golf Course, and within 12 mi (20 km) of Maroma Beach and Ojo de Agua Beach. Punta Esmeralda Beach and Puerto Morelos Beach are also within 16 mi (25 km).

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JOIA Paraíso by Iberostar - Adults Only - All Inclusive Reviews

9.4

Exceptional

9.8

Cleanliness

8.4

Location

9.6

Staff & service

9.6

Property conditions & facilities

10/10 Excellent

Elizabeth

Jan 7, 2026

Liked: Cleanliness, staff & service, property conditions & facilities

Such a gorgeous, clean, friendly, safe property!

Stayed 7 nights in Dec 2025

10/10 Excellent

Gilda

Jan 10, 2026

Staff were friendly, a

Stayed 5 nights in Dec 2025

10/10 Excellent

Liliana

Jan 5, 2026

Very nice hotel. Spacious rooms, clean, nice decorations and very courteous staff. The food is good, not memorable but good. The spa facility is very good with a large worm swimming pool, steam room, hot sauna, massage.

Stayed 10 nights in Dec 2025

10/10 Excellent

Sandra

Dec 29, 2025

Liked: Cleanliness, amenities, property conditions & facilities

everything was great. This was our 3rd visit to this resort and it never disappoints! Great service, great food.

Stayed 6 nights in Dec 2025

8/10 Good

Eileen

Dec 27, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Beach and pools are very nice. On-site, sit-down restaurants have good food and quality service. Ocean-front rooms have a great view from the balcony.

Stayed 5 nights in Dec 2025

10/10 Excellent

Raul

Jan 18, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff like no other Lobby Mirador "May" at the bar is the Best Monserrat and Danian makes the team amazing. The Food is the best . Went to the restaurants and the bufette hands down is better . More variety warmer and the Chefs will show you how to ccompliment your dish to make the experin e unforgetable. Very clean.. the shows are top notch!

Stayed 6 nights in Jan 2026

10/10 Excellent

Edison Paine

Dec 20, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff was very nice, everything was clean. Everyone was so sweet and helpful. Absolutely wonderful. Restaurants were all fantastic

Stayed 6 nights in Dec 2025

10/10 Excellent

Harold

Dec 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great beach. Service is excellent everywhere on the property. Food was better than before and it was good before too. The buffets and restaurants had excellent selections. Rooms cleaned regularly. Nothing bad to say.

Stayed 7 nights in Dec 2025

10/10 Excellent

Kristi Noel

Dec 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Main pool is clean but freezing. The quiet pool was actually ideal temperature to swim in.

Stayed 4 nights in Dec 2025

8/10 Good

Anthony

Nov 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

One of the friendliest staffs I’ve ever encountered in all my travels and no matter what property you were on within Iberostar, everyone was friendly and helpful in anyway necessary

Stayed 4 nights in Nov 2025

10/10 Excellent

alex

Oct 1, 2025

Liked: Cleanliness, staff & service, amenities

Beautiful resort, clean beach with easy access from pool, nice rooms with jacuzzi

Stayed 4 nights in Aug 2025

10/10 Excellent

Arsalan Arif

Oct 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property and excellent staff! Good quality food and services

Stayed 5 nights in Oct 2025

10/10 Excellent

alison

Oct 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed the adults only atmosphere, private pools and gym and the butler service!

Stayed 6 nights in Oct 2025

10/10 Excellent

Chen

Oct 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Honestly the staff took good care of me during my stay. I would go back any day.

Stayed 6 nights in Oct 2025

8/10 Good

Steven

Oct 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The pool was good. The service was hot or miss sometimes.

Stayed 7 nights in Oct 2025

10/10 Excellent

Robert

Sep 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was great everywhere you went

Stayed 4 nights in Sep 2025

10/10 Excellent

Patrick Ryan

Sep 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What an amazing property and friendly helpful staff. This resort has raised my standards for when I travel. I will definitely be checking out other Iberostar resorts in the future.

Stayed 7 nights in Aug 2025

10/10 Excellent

Sakoiya

Sep 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Butler service , cleanliness & resort activities

Stayed 6 nights in Sep 2025

10/10 Excellent

Charlie

Oct 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The butler service was an amazing touch! We were tailored to so well. The friendly staff made the trip that much better. ¡Gracias a todo el personal! ¡Muy amables!

Stayed 4 nights in Sep 2025

10/10 Excellent

Lynnette Ann

May 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food was amazing, property was clean and just enough for us

Stayed 6 nights in May 2025

10/10 Excellent

Erika Rubi

Aug 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Incredible service i highly recommend

Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica

Jul 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful resort! I would recommend. Great staff, clean, great food and great entertainment. Beach was wonderful and swim up bar was fabulous!

Stayed 4 nights in Jul 2025

8/10 Good

Orlandas

Sep 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful amazing stay. Best resort thus far. Staff extremely humble and attentive, especially our Butlers. Now I was not impressed with the Steak house or French restaurant. Asian was very entertaining and fun to attend. Buffet was always great and good for a quick meal. No complaints overall!! Will try Joia in Aruba next!!!

Stayed 6 nights in Sep 2025

10/10 Excellent

Hollie

Aug 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our first time at a resort and it did not disappoint. Beautiful place, room was very nice, clean, and enjoyed the jetted tub. Staff was friendly and gave great service. Food was amazing including buffet! Only complaint was the beach, full of seaweed, not clear, water was very rough and got stung by the thimble jellyfish. Recommend staying in the pools which are super nice!

Stayed 4 nights in Aug 2025