Sandos Playacar All Inclusive

Crystal-clear waters meet powdery white sands at this beachfront paradise where travelers can relax in the sun or try sailing and surfing adventures

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Where to?

Dates

January 2026

17

February 2026

Aerial view - Sandos Playacar All Inclusive (Playa del Carmen)

Family dining - Sandos Playacar All Inclusive (Playa del Carmen)

Water park - Sandos Playacar All Inclusive (Playa del Carmen)

View from room - Sandos Playacar All Inclusive (Playa del Carmen)

Near Xaman Ha Aviary, Sandos Playacar All Inclusive welcomes sun-seekers to its white sand beach. Enjoy a Thai massage at Spa Sandos or relax at any of the 8 outdoor pools and water park. This upscale all-inclusive property offers on-site shopping and free in-room WiFi.

Good

Popular amenities

Hot tub
All inclusive
Parking included
Free WiFi

Room options

Check availability for these dates

Tonight

Jan 17 - Jan 18

Tomorrow

Jan 18 - Jan 19

All rooms

2 beds

3+ beds

1 bed

Showing 10 of 10 rooms

Jr Suite Hacienda

Highlights

Balcony or patio

Air conditioning

Free minibar items

Flat-screen TV

Blackout drapes/curtains

Ceiling fan

Bathrobes

Hair dryer

36 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Riviera Family King Junior Suite

Very good

Highlights

Balcony or patio

Air conditioning

Free minibar items

Flat-screen TV

Blackout drapes/curtains

Ceiling fan

Private bathroom

Separate bathtub and shower

53 sq m
Sleeps 5
1 King Bed and 1 Double Bunk Bed

Free minibar, in-room safe, desk, laptop workspace

Riviera Family Queen Junior Suite

Very good

Highlights

Balcony or patio

Air conditioning

Free minibar items

Flat-screen TV

Blackout drapes/curtains

Ceiling fan

Private bathroom

Separate bathtub and shower

52 sq m
Sleeps 5
2 Double Beds and 1 Double Sofa Bed

Hacienda One Bedroom Suite

Good

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

73 sq m
1 bedroom
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Select Ocean Front Adults only

Very good

Highlights

Balcony or patio

Air conditioning

Club Lounge

Free minibar items

Flat-screen TV

Blackout drapes/curtains

Ceiling fan

Bathrobes

30 sq m
Ocean view
Sleeps 2
2 Double Beds OR 1 King Bed

Select Superior Adults Only

Good

Highlights

Balcony or patio

Air conditioning

Club Lounge

Free minibar items

Flat-screen TV

Blackout drapes/curtains

Ceiling fan

Bathrobes

31 sq m
Sleeps 2
2 Queen Beds OR 1 King Bed

Platinum King Junior Suite

Highlights

Balcony or patio

Air conditioning

Free minibar items

Flat-screen TV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

Bathrobes

50 sq m
1 bedroom
Sleeps 3
1 King Bed

Platinum King Junior Suite Ocean Front

Highlights

Balcony or patio

Air conditioning

Free minibar items

Flat-screen TV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

Bathrobes

50 sq m
1 bedroom
Ocean view
Sleeps 3
1 King Bed

Platinum King Master Suite

Highlights

Balcony or patio

Air conditioning

Free minibar items

Flat-screen TV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

Separate bathtub and shower

50 sq m
1 bedroom
Sleeps 4
1 King Bed

Platinum King Master Suite Ocean Front

Highlights

Balcony or patio

Air conditioning

Free minibar items

Flat-screen TV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

Separate bathtub and shower

50 sq m
1 bedroom
Ocean view
Sleeps 4
1 King Bed

About the neighborhood

Located in Playacar, a neighborhood in Playa del Carmen, Sandos Playacar All Inclusive is near theme parks and on the beach. Playacar Golf Club and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Paseo del Carmen and Quinta Avenida. Traveling with kids? Don't miss Xaman Ha Aviary. Discover the area's water adventures with scuba diving, parasailing, and windsurfing nearby, or enjoy the great outdoors with skydiving.

Visit our Playa del Carmen travel guide

Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Playa del Carmen, QROO, 77710

What's nearby

Playacar Beach - 3 min walk - 0.3 km
Piste Cyclable sur Paseo Xaman-Ha - 8 min walk - 0.7 km
Mahi Golf Course - 13 min walk - 1.1 km
Playacar Golf Club - 18 min walk - 1.5 km
Xaman Ha Aviary - 4 min drive - 2.9 km

Getting around

Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

‪Viva Wyndham Maya - ‬14 min walk
‪rosa roja - ‬10 min walk
‪Festival Grand Buffet - ‬2 min walk
‪Blue Moon Beach Bar Sandos Select Club - ‬3 min walk
‪Bar Arrecife - ‬12 min walk

About this property

Sandos Playacar All Inclusive

Upscale all-inclusive property near Xaman Ha Aviary

Located close to Playacar Golf Club and Paseo del Carmen, Sandos Playacar All Inclusive provides free water park access, 2 swim-up bars, and 3 poolside bars. This property is a great place to bask in the sun with a beachfront location, beach massages, and sun loungers. Indulge in aromatherapy, a sports massage, and a manicure/pedicure at Spa Sandos, the onsite spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Fitness classes are offered at the gym; other things to do include kayaking, beach volleyball, and surfing/body boarding. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site.

Other perks include:

8 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars, and sun loungers
Free self parking
Free bicycle rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
Multilingual staff, motorized watercraft on site, and tour/ticket assistance
Guest reviews say great things about the family-friendly amenities, beach locale, and pool

Room features

All 819 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.

Extra amenities include:

Bathrooms with free toiletries and hair dryers
42-inch flat-screen TVs with satellite channels
Balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Sailing

Scuba-diving lessons

Snorkeling

Surfing/body boarding

Land activities

Bicycling

Fitness facilities

Miniature golf

Soccer

Volleyball

Lessons/classes/games

Aerobics

Dancing

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Theme parties

Similar properties

On the beach, white sand, sun loungers, beach umbrellas

Pool
Hot tub
All inclusive
Spa

₩704,331 total

includes taxes & fees

Jan 19 - Jan 20

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle (surcharge)
Free self parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

2 swim-up bars
3 poolside bars
6 bars/lounges
9 restaurants
A coffee shop/cafe
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Things to do

8 outdoor pools
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Fitness classes
Free bicycle rentals
Free children's club
Free water park
Full-service spa
Gym
Hot tub
Kayaking
Mini golf
Personal motorized watercraft
Playground
Sailing
Sauna
Shopping
Snorkeling
Steam room
Surfing/bodyboarding
Waterslide

Family friendly

8 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Laundry facilities
Mini golf
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

22 treatment rooms
Aromatherapy
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk

More

3 floors
7 buildings
Banquet hall
Built in 2004
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

42-inch flat-screen TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

More

Air conditioning (climate-controlled)
Ceiling fan
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Sanitation services: MXN 85 per night
A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

Airport shuttle fee: MXN 2100 per person (one way)
Airport shuttle fee per child: MXN 880.00 (one-way), (from 1 to 17 years old)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property Registration Number 008-007-006284/2025 y 008-007-006285/2025

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Guests under 18 years old are not allowed in the spa

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Sandos Playacar Beach Resort

Playacar Beach Resort

Sandos

Sandos All Inclusive

Sandos Beach

Sandos Beach Resort All Inclusive

Sandos Playacar Beach

Sandos Playacar Beach Resort

Sandos Resort

Sandos Playacar Beach Resort All Inclusive Playa del Carmen

Sandos Playacar Beach Playa del Carmen

Sandos Playacar Beach Resort All Inclusive

Sandos Resort All Inclusive

Sandos Playacar Beach All Inclusive

Sandos Playacar Beach Resort All Inclusive

Sandos All Inclusive

Sandos Playacar Beach Resort Spa All Inclusive

Sandos Resort All Inclusive

Sandos Playacar Beach All Inclusive

Hotel Sandos Playacar Beach Resort - All Inclusive

Sandos Playacar Beach Resort - All Inclusive Playa del Carmen

Sandos Playacar All Inclusive

Frequently asked questions

Does Sandos Playacar All Inclusive have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

Is Sandos Playacar All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sandos Playacar All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Sandos Playacar All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sandos Playacar All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 2100 per person applies.

Are there all-inclusive benefits at Sandos Playacar All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.

Where is Sandos Playacar All Inclusive located?

Nestled on the beach, this Playacar property is within 3 mi (5 km) of Xaman Ha Aviary, Playacar Golf Club, and Paseo del Carmen. Playa del Carmen Maritime Terminal and Quinta Avenida are also within 3 mi (5 km).

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Sandos Playacar All Inclusive Reviews

7.6

Good

8.2

Cleanliness

7.4

Location

7.8

Staff & service

7.6

Property conditions & facilities

8/10 Good

Kelly

Jan 14, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great staff, friendly and helpful, rooms were very clean

Stayed 6 nights in Jan 2026

10/10 Excellent

Theodor Putnam

Jan 14, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful place! We stayed with our 6 year old daughter and had a blast everyday. Great food and services.

Stayed 7 nights in Jan 2026

10/10 Excellent

James

Jan 11, 2026

Liked: Cleanliness, amenities, property conditions & facilities

As a first time visitor, the beach location is noteworthy, their staff / employees are throughout the area to provide exceptional visitor care and assistance, and the variety of restaurants are impressive .

Stayed 7 nights in Jan 2026

8/10 Good

Louise

Jan 3, 2026

Liked: Property conditions & facilities

Grounds are beautiful and staff friendly.

Stayed 10 nights in Dec 2025

10/10 Excellent

Sergey

Jan 11, 2026

Liked: Cleanliness, amenities, property conditions & facilities

We loved our stay at this massive resort! Highlights included the incredible evening shows and the fun of feeding the local farm animals. Our 2-bedroom hacienda fit five of us perfectly. Pro tip: the buffet is often better than the à la carte restaurants, though be prepared to book all restaurants in advance. Cupcake cafe was amazing.We’ll definitely be back!

Stayed 8 nights in Jan 2026

10/10 Excellent

Timothy Keith

Dec 3, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Everything was wonderful, staff was excellent. The rooms were very nice and cleaned daily. I love the many options of food. Plenty of great activities to do throuout the day.

Stayed 7 nights in Nov 2025

6/10 Okay

Joliana

Jan 12, 2026

Liked: Amenities, property conditions & facilities

The room seemed old and cleanliness could be improved upon. There was also no hot water between midnight and 7am, which was very inconvenient. Restaurant options onsite were pretty good, beaches and pools were nice, and staff overall were lovely.

Stayed 3 nights in Dec 2025

10/10 Excellent

Maria

Dec 31, 2025

Liked: Cleanliness, property conditions & facilities

The beach was very beautiful. Our room was clean and beautiful. Staff was not to to helpful of basics information of the hotel. Nothing horrible.

Stayed 3 nights in Nov 2025

10/10 Excellent

Enedina

Dec 5, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great customer service !!! Clean

Stayed 3 nights in Nov 2025

8/10 Good

Avigail

Jan 2, 2026

Liked: Cleanliness, staff & service

The hotel is huge and some of the rooms are very far from the main areas. Most of the time the hot water pressure in the shower was very low and it was difficult to shower. Pool slides are nice but my kids found them a bit small. The food selection was good and the teens club was great for the kids but opens after 15:00.

Stayed 5 nights in Dec 2025

10/10 Excellent

Skyler

Oct 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful beach, clean rooms and grounds, friendly and quick service. Everyone was extremely helpful and lovely. This is our second time staying here and Id go back in a heartbeat!

Stayed 6 nights in Oct 2025

10/10 Excellent

Fernando Santos

Sep 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service, beautiful resort, delicious food options, and friendly staff!

Stayed 5 nights in Aug 2025

10/10 Excellent

Jean

Dec 23, 2025

Liked: Cleanliness, amenities

Our recent stay was excellent. The food was awesome with such a wide variety of foods to choose from at the buffet. The food was very good at the à la cart restaurants that we went to. The beach was awesome and very relaxing. The only negative is that the rooms could definitely use some love. The employees were awesome as well. We signed up and became Royal Elite members on this trip and were very impressed with the extras that come with that. They truly make you feel like you part of the family. Thank you to everyone at Sandos. My sister and I will be there at the end of January. We look forward to seeing you all soon. 😊

Stayed 7 nights in Dec 2025

10/10 Excellent

Maria

Nov 29, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Room was good , the phone in the room didn’t work , air conditioning in the room was not working efficiently .the place is beautiful and staff friendly.

Stayed 5 nights in Nov 2025

4/10 Poor

maria

Dec 3, 2025

Liked: Cleanliness, amenities, property conditions & facilities

went for my birthday , with more family they got upgraded and i didnt , i got a good room but room was hot , A/C wasnt working well . But we made the best of it

Stayed 4 nights in Nov 2025

10/10 Excellent

DAVID

Oct 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome stay. Samantha and the rest were wonderful. Couldn’t have asked for better service

Stayed 6 nights in Sep 2025

8/10 Good

Cristina

Dec 1, 2025

Liked: Cleanliness, property conditions & facilities

10 for room being spotless, spacious, AC worked good. Staff was really nice, alot of water parks for kids and beautiful beach..definitely a kid friendly hotel. 5 - I was disappointed at the food. I could not get a reservation for a la carta restaurants..i had to go to guest service to get only 1 so we ate at the buffets during my entire stay. Buffets have a huge variety but it still gets old to eat at the same place everyday.

Stayed 4 nights in Nov 2025

10/10 Excellent

Juan De Dios

Sep 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Safe, quiet, dining options and transportation

Stayed 4 nights in Sep 2025

8/10 Good

Ashley

Jul 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful location & good service

Stayed 3 nights in Jul 2025

8/10 Good

MAYRA

Dec 6, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Room was clean and cleaning and lobby staff was very friendly. Some of the staff at restaurants or bars not so much but overall the stay was nice. My only feedback is the train system. My suggestion would be for a line to be created for those that have arrived first to ride the train. The current system put those who are vulnerable not be able to ride the train and have to wait for the next. Right now its like survival of the fittest to ride the train.

Stayed 5 nights in Nov 2025

10/10 Excellent

Cynthia

Sep 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Family friendly

Stayed 4 nights in Sep 2025

10/10 Excellent

Yoshitami

Sep 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All the staff were wonderful. Special thanks to Sandra and the concierge. The beach was well-maintained. The kids were very happy.

Stayed 4 nights in Sep 2025

10/10 Excellent

Farlyn Humberto Escobedo

Sep 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great . From the service, people are very kind and helpful.

Stayed 4 nights in Sep 2025

10/10 Excellent

Larry W

Jan 7, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Two people made the trip excellent. The first was the young man that checked me in when I arrived. He noted the room reserved for me was a ground floor room in the family section. He suggested, given the length of me stay that I consider a room in the adult section with an ocean view. I agreed and paid the upgrade. This was an excellent recommendation. It made my stay top notch. The other person was Zyanya from the Guest Experience Team. She proactively contacted me and determined by interest in area tours and got me scheduled. She stayed in contact with me via text to see how the tours went and wheat else she could help me with. She offered to make meal reservations for me, and whatever other hotel services she could assist with. She remained in contact until the day I checked out. She was excellent in determining me needs and making my stay was pleasant. These two people make my stay wonderful. Without them it would have been an “okay” experience, with them it was an “excellent” experience.

Stayed 21 nights in Dec 2025

8/10 Good

Colin Paul

Nov 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Second time staying, some info: - If you have kids, bring a stroller, it’s a big property, the shuttle is intermittent at best - they have a tiered system, blue / black / gold bracelet system, know your status - towel cards are my enemy - don’t lose em - we had a concierge, but they didn’t contact us until day of departure, seemed weird - food was good, we didn’t try many of the restaurants, no complaints on food and bev - beach is super nice spot, I’d recommend walk down to the pier to see the famous 5th entrance - kids water park needs a lifeguard, some kids were getting run over on the slides - entertainment all good - coffee place was a hidden treat Nice overall, some quirks but worth it in my view.

Stayed 2 nights in Nov 2025