Near Xaman Ha Aviary, Sandos Playacar All Inclusive welcomes sun-seekers to its white sand beach. Enjoy a Thai massage at Spa Sandos or relax at any of the 8 outdoor pools and water park. This upscale all-inclusive property offers on-site shopping and free in-room WiFi.
Located in Playacar, a neighborhood in Playa del Carmen, Sandos Playacar All Inclusive is near theme parks and on the beach. Playacar Golf Club and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Paseo del Carmen and Quinta Avenida. Traveling with kids? Don't miss Xaman Ha Aviary. Discover the area's water adventures with scuba diving, parasailing, and windsurfing nearby, or enjoy the great outdoors with skydiving. Visit our Playa del Carmen travel guide
Upscale all-inclusive property near Xaman Ha Aviary
Located close to Playacar Golf Club and Paseo del Carmen, Sandos Playacar All Inclusive provides free water park access, 2 swim-up bars, and 3 poolside bars. This property is a great place to bask in the sun with a beachfront location, beach massages, and sun loungers. Indulge in a facial, a massage, and a manicure/pedicure at Spa Sandos, the onsite spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Fitness classes are offered at the gym; other things to do include beach volleyball, sailing, and surfing/body boarding. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site.
Other perks include:
8 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars, and sun loungers
Free self parking
Free bicycle rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
Luggage storage, a gift shop, and a billiards/pool table
Guest reviews say great things about the family-friendly amenities, beach locale, and pool
Room features
All 819 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
Bathrooms with free toiletries and hair dryers
42-inch flat-screen TVs with satellite channels
Balconies or patios, wardrobes/closets, and coffee/tea makers
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/body boarding
Land activities
Bicycling
Fitness facilities
Miniature golf
Soccer
Volleyball
Lessons/classes/games
Aerobics
Dancing
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties
Similar properties
The Reef Coco Beach Resort & Spa- Optional All Inclusive
The Reef Coco Beach Resort & Spa- Optional All Inclusive
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
3 floors
7 buildings
Banquet hall
Built in 2004
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
42-inch flat-screen TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
More
Air conditioning (climate-controlled)
Ceiling fan
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Sanitation services: MXN 85 per night
A damage deposit of MXN 5000 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: MXN 2100 per person (one way)
Airport shuttle fee per child: MXN 880.00 (one-way), (from 1 to 17 years old)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 008-007-006284/2025 y 008-007-006285/2025
We should mention
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
All Inclusive Sandos Playacar Beach Resort
Playacar Beach Resort
Sandos
Sandos All Inclusive
Sandos Beach
Sandos Beach Resort All Inclusive
Sandos Playacar Beach
Sandos Playacar Beach Resort
Sandos Resort
Sandos Playacar Beach Resort All Inclusive Playa del Carmen
Sandos Playacar Beach Playa del Carmen
Sandos Playacar Beach Resort All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Sandos Playacar Beach Resort All Inclusive
Sandos All Inclusive
Sandos Playacar Beach Resort Spa All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Hotel Sandos Playacar Beach Resort - All Inclusive
Sandos Playacar Beach Resort - All Inclusive Playa del Carmen
Sandos Playacar All Inclusive
Frequently asked questions
Does Sandos Playacar All Inclusive have a pool?
Yes, this property has 8 outdoor pools and a children's pool.
How much does it cost to stay at Sandos Playacar All Inclusive?
As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Sandos Playacar All Inclusive on Mar 10, 2026 start from ₩510,584, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sandos Playacar All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Sandos Playacar All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.
What time is check-out at Sandos Playacar All Inclusive?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Sandos Playacar All Inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MXN 2100 per person applies.
Are there all-inclusive benefits at Sandos Playacar All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.
Where is Sandos Playacar All Inclusive located?
Nestled on the beach, this Playacar property is within 3 mi (5 km) of Xaman Ha Aviary, Playacar Golf Club, and Paseo del Carmen. Playa del Carmen Maritime Terminal and Quinta Avenida are also within 3 mi (5 km).
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Sandos Playacar All Inclusive Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
As a first time visitor, the beach location is noteworthy, their staff / employees are throughout the area to provide exceptional visitor care and assistance, and the variety of restaurants are impressive .
The Whole Experience Was Wonderful!! The Resort Was So Beautiful! Absolutely Everyone That Works There Was Soooo Helpful and Nice! The Food Was Great!!! My Family and I had The Best Time! Thank You To Everyone There😁
Our Expedia representatives that we met (Maria mainly, but Melisa also assisted)) were truly amazing. Maria was constantly checking in to attend to our needs and we have had representation before but not quite like this. Maria, you went above and beyond
We loved our stay at this massive resort! Highlights included the incredible evening shows and the fun of feeding the local farm animals. Our 2-bedroom hacienda fit five of us perfectly. Pro tip: the buffet is often better than the à la carte restaurants, though be prepared to book all restaurants in advance. Cupcake cafe was amazing.We’ll definitely be back!
Everything was wonderful, staff was excellent. The rooms were very nice and cleaned daily. I love the many options of food. Plenty of great activities to do throuout the day.
The room seemed old and cleanliness could be improved upon. There was also no hot water between midnight and 7am, which was very inconvenient. Restaurant options onsite were pretty good, beaches and pools were nice, and staff overall were lovely.
Beautiful beach, clean rooms and grounds, friendly and quick service. Everyone was extremely helpful and lovely. This is our second time staying here and Id go back in a heartbeat!
The staff were friendly and quickly helped with concerns I had regarding access to volleyball for pool and dinner reservations. It would have been even better if there was pool equipment at the family pool towel hut - volleyball, Frisbee, floating rings. The family area is quite far from the beach and it is not practical to go there to get pool toys. We weren't able to book our dinner reservations as the app said everything was full. I appreciate that staff helped to get us booked in, however the restaurants weren't full so I'm not sure why we couldn't book ourselves. Thank you.
Shannon
Stayed 6 nights in Jan 2026
8/10 Good
Avigail
Jan 2, 2026
Liked: Cleanliness, staff & service
The hotel is huge and some of the rooms are very far from the main areas. Most of the time the hot water pressure in the shower was very low and it was difficult to shower. Pool slides are nice but my kids found them a bit small. The food selection was good and the teens club was great for the kids but opens after 15:00.
Room was good , the phone in the room didn’t work , air conditioning in the room was not working efficiently .the place is beautiful and staff friendly.
Maria
Stayed 5 nights in Nov 2025
10/10 Excellent
Jean
Dec 23, 2025
Liked: Cleanliness, amenities
Our recent stay was excellent. The food was awesome with such a wide variety of foods to choose from at the buffet. The food was very good at the à la cart restaurants that we went to. The beach was awesome and very relaxing. The only negative is that the rooms could definitely use some love. The employees were awesome as well.
We signed up and became Royal Elite members on this trip and were very impressed with the extras that come with that. They truly make you feel like you part of the family. Thank you to everyone at Sandos. My sister and I will be there at the end of January. We look forward to seeing you all soon. 😊
Despite one female employee with a bad attitude (serving the brazilian breakfast buffet and riviera blue lunch snack area ), the rest of the staff in this resort were kind, courteous, and happy to help. The rooms were clean, except for the jetted tub which needs attention. The buffet food was amazing! A la cartes were very hard to get into. They need a better system so that pre bookings cannot be made in advance. It's not acceptable to come to a resort for one week and not be able to get any reservations until the last day of your stay. Guest services was able to help us out immensely with this, but for the general public, don't expect to get many a la carte reservations if your stay is for 7 days. The beach and pools were very nice and clean here, and chairs were always available.
went for my birthday , with more family they got upgraded and i didnt , i got a good room but room was hot , A/C wasnt working well . But we made the best of it