Find Resorts & Hotels with Spas in Playacar

"Friendly staff have stayed here before and they never disappoint "

"I was very disappointed with not having Secruity on path ways . Every night between 11pm and 4am in morning there was someone intoxicated scream , fighting. I have no problem with individuals having a a good time that was too much. You go on Vacation to relax but it's hard to do when individuals are waking you up. The food was great and staff was wonderful but didn't make up for the persons that were intoxicated between 11pm and 4am"

"The resort was clean and the pools were nice. However, we learned there are tiers to what is accessible. They have a few higher tier areas that weren’t available to us. The restaurants had a good variety of foods. The El Gaucho steak house was amazing. "

"The Riu was a solid average, 3.5 stars. The cleanliness and room were excellent. Most of the staff were attentive and friendly but it was understaffed at times. The buffet was excellent, the quality of food in the al la cart restaurants was sub par, enjoyed that you didn't have to reserve them though. Beach and pool were great. Wish they had a sports bar onsite instead of having to travel to another property. Night time entertainment was mostly bad, music playing, DJ's etc would have been better. Check in and out were good."

"First off I want to say that I had a wonderful time. The property is beautiful and the food was amazing. I stayed here with my grandma for a week and we had a blast. I gave the hotel 4 stars because there were a lot of things that could have been better. The first night we checked into our ocean view room and I couldn't see the ocean at all. I was very disappointed especially with the extra cost I paid to have that and to be in an "elite room". Really all I wanted was the ocean view. Luckily I called them and they moved us to the far end and up 2 floors which allowed us to have an actual video so they made that better and I appreciated that. There was a bug problem in the new room however, we had 2 cockroachs and tiny little bugs. We called them and they sprayed the room and got rid of them. Another thing that was odd was the layout of the room, which they had no control over obviously but it was a strange layout if you aren't staying there as a couple. The tub is in the middle of the room and there is no door to have any privacy when you are showering or in the tub. It's not an adults only hotel so that was disappointing. The last riu palace resort we stayed at was absolutely amazing and the room was huge and definitely a better layout. But again, these things were small issues and the hotel worked very hard to fix it. I would stay here again and thought everyone was super nice. "

"The overall resort was nice , the only issue we had was that we were not provided the room we had reserved. We had a reserved and paid extra for a Pool View but had absolutely no view of any pools. "

"Our room was spacious and comfortable- clean too. The dining options were really nice. I personally liked the salad bar. Beautiful place by the beach "

"Room was nice, however it was next to the theater so it was loud at night. Food was limited and mediocre at the buffet. No poolside service. Seemed like they were short staffed everywhere. The snack bar food was awful and it took about 40 minutes to get a pulled pork supposedly ( the meat was cut into chunks) and cold French fries. "

"Clean rooms, staff are polite "