“On arrival the hotel did not have confirmation of my stay but they sorted it out.
That evening I extended my stay by booking on Hotels.com because I needed to stay nearby my sick friend.
When I left the hotel the next morning to visit my friend I asked the receptionist to make sure my bathroom was cleaned because it was very dirty.
On my arrival back at the hotel my too had not been cleaned at all.
Again they had no confirmation of my booking.
I was surrounded by 5 staff from the hotel, 3...
