"Stayed six nights during my first visit to Chicago. The Congress Plaza's biggest strength is its location. You're directly across from Grant Park and within walking distance of Buckingham Fountain, Millennium Park, the Art Institute, the lakefront, restaurants, public transit, and many of Chicago's major attractions.
The hotel itself is a piece of Chicago history and has a classic old-world character that newer hotels can't replicate. My room was clean, comfortable, and exactly what I needed after long days exploring the city. Staff were professional and helpful throughout my stay.
The trade-off is that this is an older property. Some areas feel dated and could benefit from modernization. If you're expecting a luxury hotel with the latest amenities, this may not be the best fit.
That said, the value, location, and historic atmosphere more than made up for it. I spent most of my time experiencing Chicago rather than sitting in a hotel room, and for that purpose, the Congress Plaza was an excellent choice.
Pros: Outstanding location, historic character, walkability, value, helpful staff.
Cons: Some rooms and common areas show their age.
I would stay here again."