표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 1008개 이용 후기 중 776개" "
10 - 훌륭해요
776
평점 8 - 좋아요. 1008개 이용 후기 중 157개" "
8 - 좋아요
157
평점 6 - 괜찮아요. 1008개 이용 후기 중 39개" "
6 - 괜찮아요
39
평점 4 - 별로예요. 1008개 이용 후기 중 21개" "
4 - 별로예요
21
평점 2 - 너무 별로예요. 1008개 이용 후기 중 15개" "
2 - 너무 별로예요
15
9.6/10
청결 상태
9.6/10
직원 및 서비스
9.0/10
편의 시설/서비스
9.4/10
숙박 시설 상태 및 시설
9.4/10
친환경
이용 후기
10/10 - 훌륭해요
Dong Hwan
가족 여행
2023년 12월 31일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fisherman’s wharf에 있어서 관광객에게는 완벽한 위치입니다. 안전한 곳이기에 가족여행객에게 좋은 곳이구요.
Dong Hwan
2023년 12월에 3박 숙박함
답변 제공: Tony 님, 2023년 12월 31일
Hi Dong,Thank you for choosing us and its a pleasure knowing we made for a 10 star stay at the Argonaut! I hope the rest of your travels were just as enjoyable!
10/10 - 훌륭해요
JU HEE
가족 여행
2023년 6월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치도 서비스도 그외 모든 것이 정말 최고예요!!
JU HEE
2023년 6월에 2박 숙박함
답변 제공: Tony 님, 2023년 6월 26일
Hi there,Thank you for the review and I am thrilled to know we made for a great stay at the Argonaut! I hope your time spent Stateside was enjoyable.
8/10 - 좋아요
실제 이용하신 고객
가족 여행
2020년 1월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 위치에 관광에 편리함
1900년 초 건물이라 원목으로 고상함을 느낄 수 있고 시설도 무난함. 피셔맨스와프에서 근거리로 근처 레스토랑 기념품가게 페리 관광등이 용이함. 대부분 방이 바다쪽을 보고 있지 않아 창문에서 해변경관을 기대하기는 어려움.
실제 이용하신 고객
2020년 1월에 1박 숙박함
답변 제공: Deysa S. 님, 2020년 1월 25일
Thank you for sharing your experience aboard the Argonaut. I am thrilled to hear you loved our location and that you had an amazing trip with us.
10/10 - 훌륭해요
실제 이용하신 고객
가족 여행
2020년 1월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격만 괜찮으면 정말 좋은 호텔
샌프란시스코에서는 정말 좋은 호텔입니다
위치나 시설 모든게 만족스러워요
가격만 조금 착하면 좋겠어요
무시무시한 호텔요금..ㅜㅜ
실제 이용하신 고객
2020년 1월에 1박 숙박함
답변 제공: Deysa S. 님, 2020년 1월 25일
Thank you for taking the time to give us such a great feedback.
Safe travels,
10/10 - 훌륭해요
Katherine
연인과의 여행
2024년 5월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was absolutely beautiful. Staff was very friendly. Great location!
Katherine
2024년 5월에 1박 숙박함
10/10 - 훌륭해요
Grace
2024년 5월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Resturant menu should reflect room service menu. Better food for room service.
Grace
2024년 4월에 1박 숙박함
답변 제공: Tony 님, 2024년 5월 25일
Hi Grace,Thank you for your 5-star review! We're thrilled to hear that you enjoyed our hotel. We appreciate your feedback regarding the restaurant and room service menus. Your comments are valuable to us, and we will look into ensuring that our room service menu reflects the quality and variety of our restaurant offerings. We look forward to welcoming you back soon!Warm regards,Tony RoumphManaging Director
10/10 - 훌륭해요
MICHELLE
2024년 5월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We love Argonaut. Will always stay there. Thanks
MICHELLE
2024년 5월에 1박 숙박함
10/10 - 훌륭해요
marilyn
연인과의 여행, 반려동물 동반 여행
2024년 5월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful room, staff, restaurant, and location.
Look forward to returning to this lovely hotel. It was perfect!
marilyn
2024년 5월에 14박 숙박함
답변 제공: Tony 님, 2024년 5월 25일
Hi Marilyn,Thank you for your wonderful review! We're delighted to hear that you enjoyed our room, staff, restaurant, and location. It’s fantastic to know that you found everything perfect. We look forward to welcoming you back to our lovely hotel soon!Warm regards,Tony RoumphManaging Director
10/10 - 훌륭해요
Tom
2024년 5월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great views and location.
Tom
2024년 5월에 1박 숙박함
답변 제공: Tony 님, 2024년 5월 21일
Hi Tom,Thank you for your positive feedback! We're delighted to hear that you enjoyed the great views and prime location of the Argonaut. Our hotel, located in the heart of Fisherman's Wharf, offers stunning views of the Bay, including the Golden Gate Bridge and Alcatraz. It's the perfect spot to explore San Francisco’s iconic sites, all within walking distance. We look forward to welcoming you back for another exceptional stay!Best regards,Tony Roumph Managing Director
10/10 - 훌륭해요
Luis
2024년 5월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service
Luis
2024년 5월에 8박 숙박함
답변 제공: Tony 님, 2024년 5월 20일
Hi Luis,Thank you for the perfect rating! We're thrilled to hear you had a fantastic experience with us at the Argonaut. Our team takes great pride in providing exceptional service and creating memorable stays for our guests. We look forward to welcoming you back on your next visit to San Francisco!Best regards,Tony Roumph Managing Director
10/10 - 훌륭해요
Cynthia Ellyne
연인과의 여행
2024년 5월 15일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a convenient location and staff were friendly and professional.
Cynthia Ellyne
2024년 5월에 6박 숙박함
답변 제공: Tony 님, 2024년 5월 16일
Hi Cynthia,Thank you for your fantastic review of the Argonaut! We appreciate you highlighting the convenient location and friendly, professional staff. It's our pleasure to provide a comfortable and welcoming environment for our guests.We appreciate you choosing the Argonaut and look forward to welcoming you back for another flawless stay in the future!Sincerely,Tony RoumphManaging Director
10/10 - 훌륭해요
Enrique Toledo
연인과의 여행
2024년 5월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Restaurant closes to early.
Enrique Toledo
2024년 5월에 1박 숙박함
답변 제공: Tony 님, 2024년 5월 15일
Hi Enrique,Thank you for choosing The Argonaut! We're absolutely thrilled that your stay was perfect. It means a lot to us that you found everything from the accommodations to the service to be top-notch. We look forward to welcoming you back again soon!Warmly,Tony RoumphManaging Director
10/10 - 훌륭해요
Brandi
아이를 동반한 가족 여행
2024년 5월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our first time staying at Argonaut Hotel and I will be returning. My family and I stayed here over the weekend and we have two children and everyone was so happy and comfortable at this hotel. The staff were amazing and we did not want to leave. The rooms were quiet and our view was wonderful.
Brandi
2024년 5월에 2박 숙박함
답변 제공: Tony 님, 2024년 5월 15일
Hi Brandi,Thank you for choosing The Argonaut for your first family getaway with us, and for sharing this fantastic review! We are delighted to hear that your entire family, including your two children, had such a happy and comfortable experience.Knowing our staff made a positive impact on your stay truly warms our hearts. We strive to provide a welcoming and friendly environment for all our guests, and it sounds like we achieved that for your family.We're thrilled you found your room quiet and the view to your liking – these aspects can significantly enhance a family vacation. It sounds like The Argonaut provided the perfect home base for your San Francisco adventure.San Francisco offers so much for families to explore, and we're happy The Argonaut helped make your first visit so memorable. We look forward to welcoming you back and creating another wonderful experience for you all on a future visit!Warmly,Tony RoumphManaging Director
10/10 - 훌륭해요
Anne
가족 여행
2024년 5월 13일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay. Rooms comfortable and spacious with excellent facilities. Lots of options for food and entertainment nearby and the wine tasting is a must.
Anne
2024년 5월에 3박 숙박함
답변 제공: Tony 님, 2024년 5월 15일
Hi Anne,Thank you for choosing The Argonaut for your first family getaway with us, and for sharing this fantastic review! We are delighted to hear that your entire family, including your two children, had such a happy and comfortable experience.Knowing our staff made a positive impact on your stay truly warms our hearts. We strive to provide a welcoming and friendly environment for all our guests, and it sounds like we achieved that for your family.We're thrilled you found your room quiet and the view to your liking – these aspects can significantly enhance a family vacation. It sounds like The Argonaut provided the perfect home base for your San Francisco adventure.San Francisco offers so much for families to explore, and we're happy The Argonaut helped make your first visit so memorable. We look forward to welcoming you back and creating another wonderful experience for you all on a future visit!Warmly,Tony RoumphManaging Director
10/10 - 훌륭해요
Hadi
가족 여행
2024년 5월 12일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walking distance to everything.
Hadi
2024년 4월에 1박 숙박함
답변 제공: Tony 님, 2024년 5월 15일
Hi Hadi,Thank you for choosing The Argonaut! We're thrilled you enjoyed the location. Fisherman's Wharf offers a vibrant atmosphere, and The Argonaut puts you right in the heart of it all. Stroll along the scenic waterfront, explore nearby shops and restaurants, or simply relax and take in the sights and sounds – all just steps away from your comfortable room.
8/10 - 좋아요
Michelle
단체 여행
2024년 5월 11일
좋아요: 청결 상태, 직원 및 서비스
The hotel is a great location for exploring. The interior courtyard rooms are nice but the view is very dismal. Not the courtyard you think you’re getting. We kept the blinds closed the entire time
Michelle
2024년 5월에 3박 숙박함
답변 제공: Tony 님, 2024년 5월 15일
Hi Michelle,Thank you for your feedback about your recent stay at The Argonaut! We appreciate you highlighting the hotel's excellent location for exploring San Francisco.We understand your preference for a scenic view. While our website and booking platforms clearly list the various room types and their corresponding views, your feedback helps us ensure guests fully understand the distinctions between interior courtyard and bay view rooms.If you choose to stay with us again, don't hesitate to reach out to our reservations team. They can answer any questions you have about the specific views offered by each room type and help you select the perfect one for your preferences.Thank you again for your feedback. We look forward to welcoming you back to The Argonaut on a future visit, perhaps to a room with a breathtaking bay view!Warmly,Tony RoumphManaging Director
10/10 - 훌륭해요
Cathy
연인과의 여행
2024년 5월 8일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property, fantastic restaurant and great location.
Cathy
2024년 5월에 2박 숙박함
답변 제공: Tony 님, 2024년 5월 15일
Hi Cathy,Thank you for choosing The Argonaut and for sharing this wonderful review! We're thrilled to hear you found our property beautiful, the restaurant fantastic, and the location perfect. It sounds like your stay with us was truly exceptional.The Argonaut strives to offer a combination of elegance, delicious cuisine, and a convenient location that allows guests to easily explore San Francisco. We're delighted that we achieved that for you!We appreciate you mentioning each aspect you enjoyed. A beautiful property creates a welcoming atmosphere, a fantastic restaurant enhances the guest experience, and a great location puts the city at your fingertips.Thank you again for choosing The Argonaut. We look forward to welcoming you back for another enjoyable stay in the future!Warmly,Tony RoumphManaging Director
10/10 - 훌륭해요
Tuan 님, Chula Vista
연인과의 여행, 반려동물 동반 여행
2024년 5월 3일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, clean rooms great location
Tuan
2024년 4월에 1박 숙박함
답변 제공: Tony 님, 2024년 5월 15일
Hi Tuan,Thank you for choosing The Argonaut and for sharing this positive review! We're delighted to hear you found the staff friendly, the rooms clean, and the location perfect for your San Francisco adventure.It's our pleasure to provide a welcoming and comfortable environment for our guests, and we appreciate your kind words about the staff and the cleanliness of the rooms. Knowing the location was ideal for your explorations is fantastic!San Francisco offers so much to discover, and The Argonaut provides the perfect launching point. We hope you were able to experience many of the city's highlights during your stay.Thank you again for choosing us. We look forward to welcoming you back to The Argonaut for another enjoyable stay in the future!Warmly,Tony RoumphManaging Director
10/10 - 훌륭해요
Nonata
2024년 5월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nonata
2024년 4월에 2박 숙박함
답변 제공: Tony 님, 2024년 5월 15일
Hi Nonata,Thank you for choosing The Argonaut. We're thrilled you had a perfect stay!
10/10 - 훌륭해요
Toni
연인과의 여행
2024년 4월 30일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They have the best customer service! The best ambiance! The food and drinks are perfect! And I love the fireplace and fire pits.
Toni
2024년 4월에 2박 숙박함
답변 제공: Tony 님, 2024년 4월 30일
Hi Toni,Thank you for the wonderful feedback! We're thrilled to hear that you enjoyed the service, ambiance, and culinary offerings at our hotel. It's great to know that our fireplace and fire pits added a special touch to your experience. We look forward to welcoming you back to the Argonaut for more perfect moments.Best regards,Tony RoumphManaging Director
10/10 - 훌륭해요
Marie-Frederique
연인과의 여행
2024년 4월 27일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel away from the noise of the city but also very convenient location. Very nice staff. Rooms are a bit old and hotel is a bit pricey (there was as hidden fee of an extra 50$ per night to pay on the spot which we did not expect.) Would recommend if you want to stay at a safe spot in SF.
Marie-Frederique
2024년 4월에 4박 숙박함
답변 제공: Tony 님, 2024년 4월 27일
Hello,Thank you for your feedback and recommendation! We're glad you found our location convenient and our staff welcoming. We strive to maintain a balance between tranquility and accessibility to San Francisco's highlights, ensuring our guests a peaceful yet connected stay. We apologize for any unexpected fees and appreciate your understanding that these are meant to enhance guest experience with added amenities. Your insights are invaluable, and we hope to welcome you back to the Argonaut where safety and comfort are our top priorities.Best regards,Tony RoumphManaging Director
10/10 - 훌륭해요
Rita
2024년 4월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property with nice friendly and professional staff who were wonderful to our pet. I would definitely come back again. Parking is quite expensive at $75 per night though.
Rita
2024년 4월에 2박 숙박함
답변 제공: Tony 님, 2024년 5월 15일
Hi Rita,Thank you for choosing The Argonaut and for sharing this positive review! We're delighted to hear you found our property itself to be nice, and that our staff provided friendly, professional service – especially towards your furry friend! We strive to create a welcoming environment for all our guests, including the four-legged ones.We appreciate you mentioning your intention to return. That's fantastic news! Regarding parking, we understand 75 per night can feel steep. While convenient on-site parking is available, there are also public parking garages and street parking options in the vicinity, which may offer a more budget-friendly alternative. Our concierge team would be happy to provide recommendations on arrival, tailored to your specific needs and preferences.Thank you again for choosing The Argonaut. We look forward to welcoming you and your pet back for another enjoyable stay in the future!Warmly,Tony RoumphManaging Director
10/10 - 훌륭해요
Nicole
가족 여행
2024년 4월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience at the hotel!
Nicole
2024년 4월에 4박 숙박함
답변 제공: Tony 님, 2024년 4월 26일
Hi Nicole,Thank you so much for sharing your great experience! We're thrilled to hear you enjoyed your stay at the Argonaut. It’s our goal to provide a memorable experience, and we're glad we could contribute to making your visit special. Looking forward to welcoming you back soon!Warm regards,Tony RoumphManaging Director
10/10 - 훌륭해요
Travis
아이를 동반한 가족 여행, 가족 여행
2024년 4월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was terrific. Easy to get to Alcatraz and the Ghirardelli chocolate factory near by. Eating options nearby and tour buses. Would stay there again.
Travis
2024년 4월에 5박 숙박함
답변 제공: Tony 님, 2024년 4월 24일
Hi Travis,Thank you for your fantastic review! We're thrilled to hear that the Argonaut's location greatly contributed to your enjoyment and convenience, with easy access to Alcatraz, Ghirardelli Square, various dining options, and tour buses. It sounds like you truly made the most of what Fisherman's Wharf has to offer. We're delighted that you're considering staying with us again and we look forward to welcoming you back for another memorable visit!Warm regards,Tony RoumphManaging Director
10/10 - 훌륭해요
Liavin Munoz
연인과의 여행
2024년 4월 23일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are very good
Liavin Munoz
2024년 4월에 3박 숙박함
답변 제공: Tony 님, 2024년 4월 24일
Hi there,Thank you for your kind words! We're thrilled to hear that you found our staff to be very good during your stay at the Argonaut. Our team strives to provide exceptional service and make all our guests feel welcomed. We hope to have the pleasure of welcoming you back soon for another wonderful experience in San Francisco.Warm regards,Tony RoumphManaging Director
10/10 - 훌륭해요
Oscar
가족 여행
2024년 4월 20일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place
Oscar
2024년 4월에 1박 숙박함
답변 제공: Tony 님, 2024년 4월 21일
Hi Oscar,Thank you for the glowing 5 out of 5 rating and for finding our place "very nice"! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure a comfortable and memorable experience for all our guests, and it's rewarding to know we've succeeded. We hope to welcome you back to the Argonaut soon for another fantastic visit. Warm regards,Tony RoumphManaging Director
8/10 - 좋아요
Anthony
2024년 4월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely served it’s purpose
Anthony
2024년 4월에 3박 숙박함
답변 제공: Tony 님, 2024년 4월 20일
Hi Anthony,Thank you for choosing the Argonaut for your visit and sharing your experience. We're delighted to have met your needs and served as a comfortable base for your journey. Your feedback is invaluable to us as we strive to enhance our guest experience. We hope to have the pleasure of serving you again, aiming for that perfect 5 out of 5 rating next time!Warm regards,Tony RoumphManaging Director
10/10 - 훌륭해요
Gabbrielle
연인과의 여행
2024년 4월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely and very convenient to many tourist attractions
Gabbrielle
2024년 4월에 5박 숙박함
답변 제공: Tony 님, 2024년 4월 17일
Hello,Thank you for the wonderful review! We're thrilled to hear you found the Argonaut to be both lovely and conveniently located near many of San Francisco's famed tourist attractions. Our goal is to provide a comfortable and accessible base for our guests as they explore the vibrant history and sights of Fisherman's Wharf and beyond. We look forward to welcoming you back for another memorable visit. If there's anything else we can do to make your next stay even more special, please don't hesitate to let us know.Warm regards,Tony RoumphManaging Director
10/10 - 훌륭해요
Helle
2024년 4월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and staff
Rooms a bit scuffed and parking way too expensive
Helle
2024년 4월에 4박 숙박함
답변 제공: Tony 님, 2024년 4월 16일
Hi Helle,Thank you for your feedback. We're glad to hear that our location and staff met your expectations, providing a great experience during your stay. We truly appreciate your comments regarding the room condition and understand your concerns about parking costs. Please know, we're continuously working on improving our facilities and will take your observations into consideration for future enhancements. Regarding parking, we strive to offer competitive rates for our prime location in San Francisco; however, we understand this can be a concern for our guests, and we're always happy to suggest more cost-effective alternatives nearby.We hope these minor issues did not significantly impact your overall stay, and we look forward to the opportunity to welcome you back to the Argonaut, aiming for an even more satisfying experience next time.Warm regards,Tony Roumph Managing Director
10/10 - 훌륭해요
Marcela
2024년 4월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Marcela
2024년 4월에 4박 숙박함
답변 제공: Tony 님, 2024년 4월 16일
Hi Marcela,Thank you so much for taking the time to leave us a 5-star rating! We're thrilled to hear that you enjoyed your stay at the Argonaut. Our team works hard to ensure every guest has a memorable experience, and it's rewarding to know we've succeeded with yours. We look forward to welcoming you back to the heart of Fisherman's Wharf for another unforgettable visit. Don't hesitate to reach out for any future bookings or requests.Best wishes,Tony RoumphManaging Director
10/10 - 훌륭해요
Stephen
2024년 4월 13일
Good
Stephen
2024년 4월에 3박 숙박함
답변 제공: Tony 님, 2024년 4월 14일
Hi Stephen,A 5 out of 5 rating from a valued guest like you is the highlight of our day! We're thrilled to hear that we hit the mark in making your stay wonderful. Each member of our team is dedicated to creating unforgettable experiences, and your feedback is a testament to their hard work. We look forward to the opportunity to serve you again.
10/10 - 훌륭해요
Linda Lee
연인과의 여행
2024년 4월 13일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved our stay. Hotel was wonderful
Linda Lee
2024년 4월에 3박 숙박함
답변 제공: Tony 님, 2024년 4월 14일
Hi Linda,Receiving a perfect rating from you is an honor! We are beyond thrilled to know that we exceeded your expectations in every way possible. Your feedback is a beacon that guides our efforts in providing unparalleled hospitality. We cherish your support and are excited about your next visit. Thank you for spreading the word about your positive experience.
6/10 - 괜찮아요
Chloe
아이를 동반한 가족 여행
2024년 4월 11일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is ok, our room was dirty when we arrived with a big coffee spillage on bedside table which made me doubt how clean the rest was. We asked for the room to be cleaned and came back and it was the same so had to ask again the next morning. The shower was also broken and bathrooms dated. Attempting to upsell to the kids by leaving overpriced soft toys on the bed when you arrive is undesirable too.
Chloe
2024년 4월에 2박 숙박함
답변 제공: Tony 님, 2024년 4월 11일
Hi Chloe,I'm here to help with your request. Let's revise the response to include your name and title, and emphasize the commitment to addressing any issues had they been fully known during the stay.We sincerely apologize for the concerns you've mentioned regarding the cleanliness and condition of your room upon arrival. Ensuring our rooms meet the highest standards of cleanliness and functionality is a cornerstone of our commitment to guest satisfaction at the Argonaut Hotel. It's disheartening to learn about the oversight with the coffee spillage and the shower issue, and even more so that your initial request was not resolved promptly. Please know, had these issues been fully brought to our attention during your stay, we would have taken immediate action to rectify them to ensure your comfort and satisfaction.We aim to create a welcoming and enjoyable experience for all our guests, including families, and we regret if the inclusion of soft toys in the room felt more like an upsell rather than a gesture to delight. We value your feedback as it provides us with the opportunity to improve our services and reconsider how we extend such gestures in the future.Your comments have been shared with our housekeeping and maintenance teams to prevent such incidents from occurring again. At the Argonaut Hotel, we are dedicated to making every guest's stay memorable for the right reasons, and we would appreciate the opportunity to demonstrate this commitment to you on your next visit.Warm regards,Tony RoumphManaging Director
8/10 - 좋아요
eduardo
2024년 4월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Every thing was ok
eduardo
2024년 4월에 2박 숙박함
답변 제공: Tony 님, 2024년 4월 8일
Hi Eduardo,Thank you for taking the time to leave us a 4-star review! We're glad to hear that your stay was satisfactory, but we're always aiming to exceed expectations. If there's anything specific that could have made your stay better, please let us know. We value your feedback and look forward to the opportunity to turn your next visit into a 5-star experience.Warm regards,Tony Roumph Managing Director
10/10 - 훌륭해요
Danielle
가족 여행
2024년 4월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms are unique and very clean
Danielle
2024년 4월에 4박 숙박함
답변 제공: Tony 님, 2024년 4월 7일
Hi Danielle,Thank you for your kind words! We're delighted to hear you found our rooms unique and clean. At the Argonaut, we take great pride in providing accommodations that aren't just a place to stay but a part of your San Francisco adventure. Our commitment to cleanliness and distinctive decor is part of what makes staying with us a memorable experience. We look forward to welcoming you back for another enjoyable visit.Warm regards,Tony Roumph Managing Director
10/10 - 훌륭해요
Ian 님, Los Angeles
가족 여행
2024년 4월 7일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staff. Odd bellman but ok. Very touristy area but we knew that coming in. Very accommodating desk staff. Great rooms and views.
Ian
2024년 4월에 1박 숙박함
답변 제공: Tony 님, 2024년 4월 7일
Hi Ian,Thank you for sharing your thoughts! We're glad to hear you found our staff welcoming and the desk team especially accommodating. It's wonderful that our rooms and views contributed positively to your stay. We aim to ensure every guest feels at home and fully enjoys their visit, from the unique charm of our accommodations to the exceptional service provided by our team. We appreciate your feedback and look forward to having the opportunity to welcome you back for another memorable experience.Warm regards,Tony Roumph Managing Director
10/10 - 훌륭해요
Ashley
가족 여행
2024년 4월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a beautiful property inside and out; and a free Museum is attached! Everyone from valet to concierge was so welcoming and friendly. It literally felt like you were staying with friends! The rooms were cleaned and the beds were 10/10 comfortable! We don’t eat at the restaurant, but the coffee was great! Such a nice facility. The location could have been better! A block away from the Buena Vista and the trolley! A street lined with food options and right across from the beach. It was quiet and felt very safe. Will definitely come back!
Ashley
2024년 3월에 2박 숙박함
답변 제공: Tony 님, 2024년 4월 5일
Hi Ashley,Thank you for your glowing review and for choosing to stay with us! We're thrilled to hear you found our property beautiful inside and out, and that you enjoyed the unique addition of the free museum attached to our hotel. It's wonderful to know that our team, from valet to concierge, made you feel so welcomed and comfortable, creating an experience akin to staying with friends.We're delighted that the cleanliness of our rooms and the comfort of our beds met your high standards, contributing to a restful stay. Although you didn't dine at our restaurant, we're glad the coffee left a positive impression!Your appreciation for our prime location near the Buena Vista, the iconic trolley, diverse food options, and the tranquility and safety of the area is much appreciated. We believe our location is one of our greatest assets, and we're happy it enhanced your San Francisco experience.We look forward to welcoming you back for another memorable stay. Thank you for choosing us as your home away from home.Warm regards,Tony Roumph Managing Director
10/10 - 훌륭해요
Tracy 님, Kenosha
2024년 4월 4일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
Wonderful customer service!
Clean.
Amazing restaurant in hotel.
Tracy
2024년 4월에 1박 숙박함
답변 제공: Tony 님, 2024년 4월 4일
Hi Tracy,Thank you for your positive feedback! We're thrilled to hear you enjoyed our prime location and experienced the exceptional customer service we strive for. We're also glad that the cleanliness of our facilities met your expectations. It's fantastic to know that your dining experience at the Blue Mermaid, our in-hotel restaurant, was amazing. The Blue Mermaid is a crucial part of our guest experience, offering unique and memorable meals. Your kind words are greatly appreciated, and we look forward to having the opportunity to welcome you back for another remarkable stay.Warm regards,Tony Roumph Managing Director
10/10 - 훌륭해요
Miguel
2024년 4월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Helpful, friendly staff. Clean and nice inside and out. Great location.
Miguel
2024년 3월에 2박 숙박함
답변 제공: Tony 님, 2024년 4월 2일
Hi Miguel,Thank you for taking the time to share your positive feedback! We're delighted to hear that our helpful and friendly staff made a great impression on you and that you found both the interior and exterior of our hotel to be clean and inviting. It's wonderful to know that our great location in the heart of Fisherman's Wharf enhanced your experience, providing easy access to all of San Francisco's most iconic sites. We strive to create a welcoming and enjoyable environment for all our guests, and your comments affirm our dedication to this goal. We look forward to the opportunity to welcome you back for another pleasant stay.Best regards,Tony Roumph Managing Director
10/10 - 훌륭해요
cliff
2024년 3월 31일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect location
cliff
2024년 3월에 2박 숙박함
답변 제공: Tony 님, 2024년 4월 1일
Hi Cliff,Thank you for your positive feedback on our location! We're delighted to hear that you found our setting in the heart of Fisherman's Wharf to be perfect for your San Francisco visit. Our prime location is designed to offer guests convenient access to the city's most iconic attractions and experiences. We hope this made your stay with us even more enjoyable, and we look forward to welcoming you back in the future for another memorable visit.Best regards,Tony Roumph Managing Director
10/10 - 훌륭해요
Barbara
2024년 3월 30일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Barbara
2024년 3월에 1박 숙박함
답변 제공: Tony 님, 2024년 4월 19일
Hi Barbara,Thank you for your glowing 5-star review! It's heartening to hear you enjoyed your time with us. At the Argonaut, we strive to create memorable experiences and it sounds like we've achieved that for you. Your satisfaction is our greatest joy, and we look forward to your next visit. If there's anything specific that stood out during your stay or if you have any suggestions, we'd love to hear more. See you again soon!Warm regards,Tony RoumphManaging Director
10/10 - 훌륭해요
Brad
2024년 3월 29일
Brad
2024년 3월에 1박 숙박함
답변 제공: Tony 님, 2024년 4월 19일
Hi Brad,We're thrilled to receive your 5-star rating! Thank you for choosing the Argonaut for your stay. Our team is dedicated to providing exceptional service and accommodations, and it's wonderful to know we've made a positive impact on your visit to San Francisco. Your feedback inspires us to continue making every guest's experience as enjoyable as yours. We hope the Argonaut will be your first choice whenever you're in the city again. If you have any memorable moments or highlights from your stay, please share!Best,Tony RoumphManaging Director
10/10 - 훌륭해요
william
가족 여행
2024년 3월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice area. Really close to Ghirardelli square and the final stop for the cable cars.
william
2024년 3월에 4박 숙박함
답변 제공: Tony 님, 2024년 3월 29일
Hi William,Thank you for your kind words! It's great to hear you appreciated our location, conveniently situated near Ghirardelli Square and right across from the famous Cable Car turnaround. This prime spot in the heart of Fisherman's Wharf offers easy access to some of San Francisco's most iconic sites, making it an ideal base for exploring the city. We hope your proximity to these attractions enhanced your experience, and we look forward to welcoming you back soon for another enjoyable visit.Best regards,Tony Roumph Managing Director
10/10 - 훌륭해요
Thi 님, Fountain Valley
2024년 3월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thi
2024년 3월에 2박 숙박함
답변 제공: Tony 님, 2024년 4월 14일
Hi Thi,Thank you for the perfect rating! It brings us immense joy to learn that your stay was nothing short of exceptional. From our attentive staff to our comfortable accommodations, we're thrilled we could make your visit memorable. Your recommendation means the world to us, and we can't wait to have you with us again.
10/10 - 훌륭해요
Priya 님, Mission Viejo
2024년 3월 20일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Priya
2024년 3월에 2박 숙박함
답변 제공: Tony 님, 2024년 4월 9일
Hi Priya,Thank you for the perfect rating! We're overjoyed to know that your experience with us met all your expectations. At the Argonaut, we strive to provide an unparalleled stay through attention to detail, exceptional service, and a commitment to creating memorable experiences. Your feedback is a wonderful affirmation of our efforts. We eagerly look forward to your next visit, aiming to make it just as exceptional, if not more. Warm regards,Tony Roumph Managing Director
10/10 - 훌륭해요
Mike
가족 여행
2024년 3월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a very late check in. The staff was friendly and very helpful when we arrived. Breakfast is wonderful
Mike
2024년 3월에 1박 숙박함
답변 제공: Tony 님, 2024년 3월 19일
Hi Mike,Thank you for sharing your positive experience regarding your late check-in and breakfast at our hotel. We're pleased to hear that our staff was friendly and helpful upon your arrival, making the process smooth and welcoming despite the late hour. It's also wonderful to know that you enjoyed our breakfast offering, which we pride ourselves on for its quality and variety. Providing a great start to the day for our guests is important to us. We look forward to the opportunity to welcome you back in the future for another pleasant stay.Best regards,Tony Roumph Managing Director
10/10 - 훌륭해요
Christine
가족 여행
2024년 3월 18일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a beautiful hotel so well situated in Cannery Row so convenient to Ghiardelli Square, Pier 39, and the cable car rides all the way to downtown. Service was impeccable. I just highly recommend this hotel, and we WILL be back!
Christine
2024년 3월에 4박 숙박함
답변 제공: Tony 님, 2024년 3월 18일
Hi Christine,Thank you for your enthusiastic review and high recommendation! We're delighted to hear that you found our hotel beautiful and appreciated its prime location in Fisherman's Wharf, conveniently close to Ghirardelli Square, Pier 39, and the cable car rides leading downtown. It's wonderful to know that our service met your expectations and contributed to a memorable experience.Your intention to return is the highest compliment we can receive, and we eagerly anticipate welcoming you back. We aim to continue providing impeccable service and ensuring that each visit is as enjoyable as your last.Best regards,Tony Roumph Managing Director
10/10 - 훌륭해요
theresa
2024년 3월 17일
theresa
2024년 3월에 2박 숙박함
답변 제공: Tony 님, 2024년 4월 7일
Hi Theresa,Thank you for the stellar 5-star rating! We're overjoyed to hear that your experience with us was exceptional. At the Argonaut, we strive to provide a memorable stay through our unique blend of comfort, style, and excellent service. Your satisfaction is our top priority, and receiving such positive feedback is genuinely rewarding. We look forward to having the pleasure of welcoming you back for another outstanding visit. Your endorsement is greatly appreciated and motivates us to maintain our high standards.Warm regards,Tony Roumph Managing Director
10/10 - 훌륭해요
Heather
단체 여행, 가족 여행
2024년 3월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Argonaut is a wonderful hotel. The customer service is phenomenal!
Heather
2024년 3월에 2박 숙박함
답변 제공: Tony 님, 2024년 3월 17일
Hi Heather,Thank you for your kind words and for highlighting the phenomenal customer service you received at The Argonaut. We take great pride in our team's dedication to providing exceptional service, ensuring that every guest feels valued and well taken care of. Your recognition is incredibly motivating for us all. We're delighted that you found your stay to be wonderful, and we look forward to welcoming you back for another memorable experience.Best regards,Tony Roumph Managing Director
10/10 - 훌륭해요
Barbara
가족 여행
2024년 3월 13일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay at the Argonaut hotel. The hotel is in a great location - walkable to the pier with plenty of dining and shopping options. The staff was very friendly and accommodating, and the valet parking was super easy. The room was clean with plenty of space and comfortable beds - we were very glad to have chosen this hotel for our overnight stay, and would highly recommend it!
Barbara
답변 제공: Tony 님, 2024년 3월 13일
Hi Barbara,Thank you so much for sharing your positive experience at the Argonaut hotel! We're delighted to hear that you enjoyed your stay, from our convenient location near the pier with its dining and shopping options to the friendliness and helpfulness of our staff. It's great to know that the valet parking service added to the ease of your visit, and that you found your room to be clean, spacious, and comfortable.We truly appreciate your recommendation and are so glad you chose the Argonaut for your overnight stay. We look forward to welcoming you back for another enjoyable visit in the future. Your satisfaction and comfort are our top priorities, and feedback like yours confirms we're on the right track.Thank you once again for choosing us, and we can't wait to host you again!Best wishes,Tony RoumphManaging Director