스튜디오, 베이 전망 | 고급 침구, 필로우탑 침대, 객실 내 금고, 책상

하얏트 리젠시 샌프란시스코 여행 후기

4 out of 5
하얏트 리젠시 샌프란시스코
5 Embarcadero Center, San Francisco, CA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1893개 이용 후기 중 1290개" "
평점 8 - 좋아요. 1893개 이용 후기 중 344개" "
평점 6 - 괜찮아요. 1893개 이용 후기 중 131개" "
평점 4 - 별로예요. 1893개 이용 후기 중 62개" "
평점 2 - 너무 별로예요. 1893개 이용 후기 중 66개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

6/10 - 괜찮아요

?? 님, Yousung

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Hugy space but less customized. Feel like factory.
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 26일
Dear Valued Guest, Thank you for choosing our hotel for your visit to San Francisco. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope you will come back soon and let us show you the hospitality we are known for providing. -Hyatt Regency San Francisco

10/10 - 훌륭해요

TAE WON

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친구와의 여행
호텔은 상당히 밝고 쾌적합니다… 다만, 다운타운 방향이라 뷰는 그닥이네요.. 북동향이 뷰가 좋습니다.. 주변에 부두 창고를 개조한 식당과 유기농 판매 및 주말 장도 열리니 참고 하세요.. 케이블카 출발지가 바로 옆입니다(마켓가 시작점), 발렛파킹은 하루 80불입니다. 바로옆건물에 직접 파킹하시면 하루 37불입니다. 가급적 주차하시기 바랍니다. 단기 주차는 12불입니다
2023년 9월에 1박 숙박함
답변 제공: -Hyatt Regency San Francisco 님, 2023년 9월 6일
Dear Mr. Won, Thank you for sharing about your stay at Hyatt Regency San Francisco. We appreciate the flattering remarks and are glad you enjoyed everything about your visit. We love providing a seamless travel experience with our location and property. However, we regret not meeting all of your expectations and appreciate your patience. Thank you for choosing us, and we look forward to your return!-Hyatt Regency San Francisco

6/10 - 괜찮아요

jaehyun

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
일박 발렛파킹비 80불인 점을 미리 알아야함. 고층 요청에도 7층 배정 ㅠㅠ 도로 소음에 노출되어 수면에 방해받음. 로비층에서 외부로 연결된 출입구의 외부 진입시 룸키를 센서에 여러번 접촉해도 열리지 않았음. 로비층 마켓에서 생수와 소포장 과일을 구매했으나 직원이 아주 불친절했음. 가격대비 아쉬운 선택이었음.
2023년 4월에 2박 숙박함
답변 제공: General Manager 님, 2023년 4월 16일
Dear Jaehyun, Thank you for your honest evaluation. We regret that the room you requested was unavailable, and we apologize for any frustration this undoubtedly caused. We know apologies will not make up for the inconvenience, but we indeed are sorry. Furthermore, please accept our apologies for the noise and service issues you came across; we have shared your concerns with the appropriate individuals to be more efficient going ahead. Your feedback allows us the opportunity to improve our guest experience continuously, and we genuinely appreciate you sharing it with us. We would welcome the opportunity to show you this is not typical and provide the service you deserve from us every visit.-Hyatt Regency San Francisco

8/10 - 좋아요

Jinyoung

2022년 9월에 1박 숙박함
답변 제공: -Hyatt Regency San Francisco 님, 2022년 9월 16일
Dear Jinyoung, Thank you for being our guest at Hyatt Regency San Francisco. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.-Hyatt Regency San Francisco

8/10 - 좋아요

Hee Soo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
마침 리노베이션이 끝난 방이라서 아주 깨끗해서 만족스러웠습니다. 하버 보이는 높은 층이라서 뷰도 좋았습니다.
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

JIN YOUNG

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 4박 숙박함

6/10 - 괜찮아요

Cristian

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
I have booked two rooms for two nights. Before checking in . I have called the hotel and requested connected rooms. Angela confirmed. At the time of arrival I was told that the two rooms are adjacent but not connected. I was offered to get two rooms connected for a $40 upgrade. I accepted it , however , the two new rooms , 934 and 933 , were not connected , just adjacent. Went back to the front desk, was told that I will get refunded the $49 upgrade for the two rooms. I was refunded for only one. I requested for a roller bed with the same person at the from desk , the bed was never received . Not a 4 stars hotel experience
2024년 5월에 2박 숙박함

8/10 - 좋아요

Gurmeet

아이를 동반한 가족 여행, 가족 여행
It was over all good
2024년 5월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 27일
Dear Gurmeet, Thank you for the great review for choosing us during your visit to San Francisco. It is always exciting to know that we exceeded our guest's expectations. It was a pleasure hosting you at Hyatt Regency San Francisco, and we hope to see you again soon. -Hyatt Regency San Francisco

10/10 - 훌륭해요

Rosa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 26일
Dear Rosa, It was a pleasure having you as our guest at Hyatt Regency San Francisco. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.-Hyatt Regency San Francisco

10/10 - 훌륭해요

Ariana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
beautiful and quality service
2024년 5월에 1박 숙박함
답변 제공: Hyatt Regency San Francisco 님, 2024년 5월 25일
Dear Ariana, It was a pleasure reading your review of Hyatt Regency San Francisco. We have an exceptional team whose top priority is ensuring every guest is comfortable and has a fulfilling stay, so we look forward to sharing your compliments with them! It was a pleasure hosting your visit, and we look forward to your next return.-Hyatt Regency San Francisco

10/10 - 훌륭해요

Chenxin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good service, welcoming people and great location
2024년 5월에 3박 숙박함
답변 제공: -Hyatt Regency San Francisco 님, 2024년 5월 24일
Dear Chenxin, It was a pleasure reading your review of Hyatt Regency San Francisco. We have an exceptional team whose top priority is ensuring every guest is comfortable and has a fulfilling stay, so we will share your compliments with them. We are also happy you loved our ideal location. Thank you for being our guest, and we look forward to your next stay. -Hyatt Regency San Francisco

10/10 - 훌륭해요

Madisun

좋아요: 숙박 시설 상태 및 시설
Great
2024년 5월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 23일
Dear Madisun, Thank you for the great review for choosing us during your visit to San Francisco. It is always exciting to know that we exceeded our guest's expectations. It was a pleasure hosting you at Hyatt Regency San Francisco, and we hope to see you again soon. -Hyatt Regency San Francisco

10/10 - 훌륭해요

Yomaira

좋아요: 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: -Hyatt Regency San Francisco 님, 2024년 5월 24일
Dear Yomaira, It was a pleasure having you as our guest at Hyatt Regency San Francisco. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your rating tells us we are meeting our goals. Thank you for your visit, and we look forward to hosting you again soon. -Hyatt Regency San Francisco

10/10 - 훌륭해요

Michael

2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 23일
Dear Michael, Thank you for sharing about your stay at Hyatt Regency San Francisco. We appreciate the flattering remarks and are glad you enjoyed everything about your visit. Thank you for choosing us, and we look forward to your return!-Hyatt Regency San Francisco

10/10 - 훌륭해요

ALIDA

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 22일
Dear Alida, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Hyatt Regency San Francisco.-Hyatt Regency San Francisco

10/10 - 훌륭해요

ALLY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 22일
Dear Ally, Thank you for letting us know your visit to Hyatt Regency San Francisco was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.-Hyatt Regency San Francisco

10/10 - 훌륭해요

Johanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Safe hotel
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 20일
Dear Johanna, Thank you for the great review for choosing us during your visit to San Francisco. It is always exciting to know that we exceeded our guest's expectations. It was a pleasure hosting you at Hyatt Regency San Francisco, and we hope to see you again soon. -Hyatt Regency San Francisco

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean hotel. Staff were good, nothing special. Loved the room and the view! Area outside the hotel a little sketch late at night/ early morning.
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 21일
Dear Michael, We are pleased you chose Hyatt Regency San Francisco for your recent visit to our area. We are thrilled that you loved our resort and that the breathtaking views helped to energize your stay. We will certainly share your generous compliments regarding our thoughtful hospitality with our entire staff. It was a pleasure hosting you, and we hope you will choose to stay with us again the next time you visit the area.-Hyatt Regency San Francisco

4/10 - 별로예요

Rodelfita

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The hotel is beautiful but the staff was extremely rude and you have to pay for parking
2024년 5월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 21일
Dear Rodelfita, Thank you for providing a review of your experience at our hotel. We sincerely apologize for the unpleasant interaction you had with some of our associates and for the service shortfalls you experienced while here. This is not typical of our service, and we certainly understand your frustration and are grateful for your patience. We have addressed these matters with the appropriate team to ensure this is not repeated. Also, we are sorry for any disappointment you had with the parking fee. We do hope you will revisit so we can provide you with the hospitality and accommodations you deserve.-Hyatt Regency San Francisco

6/10 - 괜찮아요

Donald

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 19일
Dear Donald, Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon.-Hyatt Regency San Francisco

10/10 - 훌륭해요

Natalia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 20일
Dear Natalia, Thank you for sharing about your stay at Hyatt Regency San Francisco. We appreciate the flattering remarks and are glad you enjoyed everything about your visit. Thank you for choosing us, and we look forward to your return!-Hyatt Regency San Francisco

10/10 - 훌륭해요

NARESH 님, brampton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice experience
2024년 5월에 4박 숙박함
답변 제공: -Hyatt Regency San Francisco 님, 2024년 5월 16일
Dear Naresh, Thank you for the great review for choosing us during your visit to San Francisco. It is always exciting to know that we exceeded our guest's expectations; we love knowing how much you enjoyed your stay with us. It was a pleasure hosting you at Hyatt Regency San Francisco, and we hope to see you again soon. -Hyatt Regency San Francisco

10/10 - 훌륭해요

Bill

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, very clean, excellent shower head!!
2024년 5월에 4박 숙박함
답변 제공: -Hyatt Regency San Francisco 님, 2024년 5월 15일
Dear Bill, Thank you for choosing us and for the outstanding review. We are glad our location was perfect for your needs and that you also had a relaxing shower. We hope to welcome you to the Hyatt Regency San Francisco again soon!-Hyatt Regency San Francisco

10/10 - 훌륭해요

Julius

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing stay, friendly staff
2024년 4월에 1박 숙박함
답변 제공: -Hyatt Regency San Francisco 님, 2024년 5월 15일
Dear Julius, It was a pleasure reading your review of Hyatt Regency San Francisco. We have an exceptional team whose top priority is ensuring every guest is comfortable and has a fulfilling stay, so we look forward to sharing your compliments with them! We are grateful for the feedback and look forward to welcoming you back soon.-Hyatt Regency San Francisco

8/10 - 좋아요

Julia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and a 24-hour gym
2024년 5월에 1박 숙박함
답변 제공: -Hyatt Regency San Francisco 님, 2024년 5월 15일
Dear Julia, Thank you for choosing us and for the outstanding review. We are glad our convenient location and well-equipped fitness center added to the enjoyment of your visit. It was a pleasure serving you, and we hope to welcome you to the Hyatt Regency San Francisco again soon!-Hyatt Regency San Francisco

10/10 - 훌륭해요

Josh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: -Hyatt Regency San Francisco 님, 2024년 5월 14일
Dear Josh, On behalf of our team at Hyatt Regency San Francisco, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to the city.-Hyatt Regency San Francisco

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
2024년 5월에 1박 숙박함
답변 제공: -Hyatt Regency San Francisco 님, 2024년 5월 12일
Dear Robert, Thank you for the great review for choosing us during your visit to San Francisco. It is always exciting to know that we exceeded our guest's expectations; we love knowing how much you enjoyed your stay with us. It was a pleasure hosting you at Hyatt Regency San Francisco, and we hope to see you again soon. -Hyatt Regency San Francisco

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: -Hyatt Regency San Francisco 님, 2024년 5월 12일
Dear Janet, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting the city. It was our pleasure accommodating you. We hope you will make Hyatt Regency San Francisco your home away from home whenever your travels bring you to our area.-Hyatt Regency San Francisco

10/10 - 훌륭해요

Haoxuan

2024년 5월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 5월 27일
Dear Haoxuan, It was a pleasure having you as our guest at Hyatt Regency San Francisco. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.-Hyatt Regency San Francisco

10/10 - 훌륭해요

Aaron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone on the staff was very helpful and so very nice. This hotel was wonderful and very beautiful. This was our last stop on a four city trip and was by far the best hotel we stayed at. Everything was perfect. And a special thank you to the staff at the Market, very friendly and helpful.
2024년 5월에 3박 숙박함
답변 제공: Management 님, 2024년 5월 7일
Dear Aaron, Thank you for sharing about your stay at Hyatt Regency San Francisco. We appreciate the flattering remarks and are glad you enjoyed everything about your visit. We love providing a seamless travel experience with our outstanding location and service. Thank you for choosing us, and we look forward to your return!-Hyatt Regency San Francisco

10/10 - 훌륭해요

Reza

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 8일
Dear Reza, Thank you for your stay at Hyatt Regency San Francisco. We appreciate the excellent rating and are glad you enjoyed everything about your visit. Thank you again for choosing us, and we look forward to your return!-Hyatt Regency San Francisco

10/10 - 훌륭해요

jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 7일
Dear Jeffery, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Hyatt Regency San Francisco.-Hyatt Regency San Francisco

10/10 - 훌륭해요

Blanca

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bartender was a jerk Enrique due to not leaving a tip. Security was an ass cause we were in my room laughing at 9:00 pm they said a complaint was done on my room and at 12 midnight there was so much noise I was pissed
2024년 5월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 8일
Dear Blanca, Thank you for being our guest. While your rating reflects you enjoyed your stay overall, except for the disappointment you felt due to the specific concerns you outlined. Your total satisfaction is our top priority; therefore, we extend our apologies for the frustration and inconvenience these issues caused. We will take the appropriate action to ensure this does not happen again. We appreciate your patience and would love to provide you with the service and hospitality you deserve from us.-Hyatt Regency San Francisco

10/10 - 훌륭해요

Gaston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Magnifique wow
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 5일
Dear Gaston, Thank you for the great review of Hyatt Regency San Francisco. We appreciate the kind comments about our hotel design. We value hearing from our guests and love knowing how much you enjoyed our property. We hope to welcome you again soon.-Hyatt Regency San Francisco

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room with balcony was lovely with a view of the water. Loved the intriguing layout of the hotel … I hope to be able to visit again!
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 5월 5일
Dear Nicole, Thank you for your kind words about Hyatt Regency San Francisco. We are delighted to know that you had an excellent stay with us. We are particularly glad your room provided all the comforts you expected and that you enjoyed all of the in-room amenities we provide. We look forward to welcoming you back soon.-Hyatt Regency San Francisco

8/10 - 좋아요

Kevin

2024년 2월에 1박 숙박함
답변 제공: -Hyatt Regency San Francisco 님, 2024년 5월 3일
Dear Kevin, We are happy you had such a lovely stay at Hyatt Regency San Francisco! Thank you for sharing your rating with us, and we look forward to hosting you again soon for an even more wonderful experience.-Hyatt Regency San Francisco

2/10 - 너무 별로예요

Jinyu 님, Winchester

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
We let the hotel know of our wish to have a room that’s quite as we are very light sleepers. We put in301 the woman at the reception told us it’s quite. It turn out that the outside and inside were very noisy for the three nights we stained in this hotel. Someone played music at a little after 7 am on Sunday! The location is convenient in terms of public transportation. The room was very basic, no water bottles, no sleepers were provided. You only jhave two paper cups and 2 glasses provided.
2024년 4월에 3박 숙박함
답변 제공: Management Team 님, 2024년 5월 2일
Dear Jinyu, Thank you for sharing your experience with us. We apologize for the inconvenience you experienced due to noise disturbances during your stay. We understand the importance of a quiet environment, especially for light sleepers, and we regret that we were unable to fulfill your room request. We will address your concerns with our team to ensure better assignment of accommodations for future guests with similar preferences. We also regret your disappointment with the in-room amenities provided. Your feedback is valuable, and we will review our offerings to see how we can enhance the guest experience. On a positive note, we are happy to know that you found our location convenient for your needs during your visit. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.-Hyatt Regency San Francisco

10/10 - 훌륭해요

Colleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful facility with nice staff, beautiful area clean rooms, nice stay!
2024년 4월에 2박 숙박함
답변 제공: -Hyatt Regency San Francisco 님, 2024년 4월 30일
Dear Colleen, Thank you for the great review for choosing us during your visit to San Francisco. It is always exciting to know that we exceeded our guest's expectations; we love knowing how much you enjoyed our spotless property and exceptionalstaff. It was a pleasure hosting you at Hyatt Regency San Francisco, and we hope to see you again soon. -Hyatt Regency San Francisco

6/10 - 괜찮아요

Jan Aram

2024년 4월에 1박 숙박함
답변 제공: Managing Director 님, 2024년 5월 19일
Dear M. Aram, Thank you for your feedback. We are sorry if there were a few issues that kept you from giving us a higher rating. We regret any inconvenience this caused, and we hope you will return for the perfect stay you deserve.-Hyatt Regency San Francisco

10/10 - 훌륭해요

Kimberly

2024년 4월에 2박 숙박함
답변 제공: Director of Operations 님, 2024년 5월 19일
Dear Kimberly, Thank you for the great review for choosing us during your visit to San Francisco. It is always exciting to know that we exceeded our guest's expectations. It was a pleasure hosting you at Hyatt Regency San Francisco, and we hope to see you again soon. -Hyatt Regency San Francisco

10/10 - 훌륭해요

Helen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Interior design of building was unique
2024년 4월에 1박 숙박함
답변 제공: -Hyatt Regency San Francisco 님, 2024년 4월 30일
Dear Helen, Thank you for the great review of Hyatt Regency San Francisco. We appreciate the kind comments about our hotel design. We value hearing from our guests and love knowing how much you enjoyed our property. We hope to welcome you again soon.-Hyatt Regency San Francisco

8/10 - 좋아요

Rashawnda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property to stay at.
2024년 4월에 1박 숙박함
답변 제공: Hyatt Regency San Francisco 님, 2024년 4월 30일
Dear Rashawnda, Thank you for the great review of Hyatt Regency San Francisco. We appreciate the kind comments about our hotel. We value hearing from our guests and love knowing how much you enjoyed our property. We hope to welcome you again soon.-Hyatt Regency San Francisco

8/10 - 좋아요

Robert

출장 여행, 가족 여행
It’s pricey but convenient if you don’t plan on leaving the hotel
2024년 4월에 1박 숙박함
답변 제공: -Hyatt Regency San Francisco 님, 2024년 4월 30일
Dear Robert, Thank you for choosing us and for the outstanding review. We are glad you enjoyed your stay with us and that our location added to your enjoyment. We value your feedback and hope to welcome you to the Hyatt Regency San Francisco again soon!-Hyatt Regency San Francisco

10/10 - 훌륭해요

Ismael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will stay here again
2024년 4월에 1박 숙박함
답변 제공: -Hyatt Regency San Francisco 님, 2024년 4월 29일
Dear Ismael, We are pleased you chose Hyatt Regency San Francisco for your recent visit to the city. We are thrilled that you loved our hotel, and we will certainly share your compliments with our entire staff. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area.-Hyatt Regency San Francisco

10/10 - 훌륭해요

Lauren 님, San Bruno

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: -Hyatt Regency San Francisco 님, 2024년 4월 30일
Dear Lauren, We appreciate you taking the time to leave your kind rating for Hyatt Regency San Francisco. Your satisfaction is important to us; therefore, we are thrilled to have met your expectations. We hope to see you again soon! -Hyatt Regency San Francisco

10/10 - 훌륭해요

Jodee Ann Arellano

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All staff were very welcoming and friendly, and I felt very safe as a lone female traveller. All of my questions and concerns were addressed respectfully. The hotel itself is in a great location nearby many shops and restaurants, and I had a great view of the bay and city from my room.
2024년 4월에 2박 숙박함
답변 제공: -Hyatt Regency San Francisco 님, 2024년 4월 29일
Dear Ms. Arellano, It was a pleasure reading your review of Hyatt Regency San Francisco. We have an exceptional team whose top priority is ensuring every guest is comfortable and has a fulfilling stay, so we look forward to sharing your compliments with them! We are also glad you enjoyed the spectacular views and found our location to be convenient for your needs. We are grateful for the feedback and thank you for choosing us.-Hyatt Regency San Francisco

10/10 - 훌륭해요

Mark

2024년 4월에 3박 숙박함
답변 제공: -Hyatt Regency San Francisco 님, 2024년 5월 16일
Dear Mark, Thank you for choosing Hyatt Regency San Francisco. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.-Hyatt Regency San Francisco

10/10 - 훌륭해요

Adam

2024년 4월에 1박 숙박함
답변 제공: -Hyatt Regency San Francisco 님, 2024년 5월 16일
Dear Adam, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting the city. It was our pleasure accommodating you. We hope you will make Hyatt Regency San Francisco your home away from home whenever your travels bring you to our area.-Hyatt Regency San Francisco

10/10 - 훌륭해요

Ariella

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, great and clean facilities, Walkable to many shops around the property. The bed and pillows aren’t the most comfy but overall a great stay.
2024년 4월에 3박 숙박함
답변 제공: Hyatt Regency San Francisco 님, 2024년 4월 26일
Dear Ariella, Thank you for sharing about your stay at Hyatt Regency San Francisco. We appreciate the flattering remarks and are glad you enjoyed everything about your visit. We love providing a seamless travel experience with our outstanding location, service, and amenities. We are grateful for all your feedback and look forward to your return!-Hyatt Regency San Francisco

8/10 - 좋아요

Renee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome room! Very clean and comfortable. The bathroom is very spacious and had a large walk in shower. Has mini fridge, but no microwave. Bed and bedding very comfortable. Daily housekeeping. Loved the view of the bay, it wasn't a full on view though. Great location, few city blocks from pier 1 area. You could walk it if spry, otherwise an Uber will get you to the pier 39 area for about 12-15 dollars. Safe area. We did not feel unsafe at all or nervous. And the trolley is right outside!!! Recommend Ziggy's Burgers for awesome burgers and they are across the street from the hotel. However, check in was hard to find, not well marked. The walk to the room was so long! The floors are really super long, so those with a walking disability make sure they give you a room closer to the elevator. You cannot get a luggage cart, you have to have luggage service. So frustrating not to have a cart available. We had to schlep all our things down the LONG hall. DO NOT get the breakfast buffet! It was awful and was 36.00 a person. Very shameful for a Hyatt to put out this poor quality of food. I am still upset about that. I've had really good free Breakfast at numerous hotels, this was worse than a bad free breakfast. No pool or hot tub Overall, I recommend this hotel as the room itself was very nice!
2024년 4월에 3박 숙박함
답변 제공: Hyatt Regency San Francisco 님, 2024년 4월 24일
Dear Renee, Thank you for choosing Hyatt Regency San Francisco and for your nice rating. We are pleased to read that you loved our location was convenient for your needs combined with the spacious and relaxing accommodations with amazing views and thoughtful in-room amenities we provide. However, we are sorry for not meeting some of your expectations and that you did not thoroughly enjoy our breakfast. We will certainly follow up with our food and beverage team to see where we can do better. We have also taken additional note of your comments regarding the trolley as we are always looking for ways to enhance our guest satisfaction. We hope to have another opportunity to welcome you back to our hotel.-Hyatt Regency San Francisco