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"it is a clean and comfortable hotel"

"Nice new hotel and sauna + amenities. Love how there’s a family mart at the reception area makes it convenient to just grab food when you’re on the go! Walk to the main Suzukino is not that far, and also close to Sapporo station! The hotel is a reasonable size and found it a little challenging when doing laundry.. although overall, good hotel! "

"Convenient location, great restaurants and lounge, friendly staff and reasonable rate."

"Nice staff, comfortable room"

"All the Staff were so helpful and kind esp the young very tall guy (I forgot to get his name) who exceeded our expectations with extra effort and thoughtful attitude. "

"The staff were so helpful and the hotel was luxurious "

"The rooms were spacious and the breakfast menu excellent and fresh! Housekeeping staff very pleasant and accommodating!"

"The room was big & clean, staff service was excellent!"

"We are used to small rooms in Japan, but this was too small. We only took 1 piece of luggage and that was too much! Ok, so the room was small but everything else was superb. The room was spotless, as was the entire hotel. The staff is friendly, patient and helpful. The breakfast was amazing. Many “from Hokkaido” options that varied each day and it’s a buffet so you can eat as much as you with of this delicious food. Lastly, Susukino is somewhat of a red-light district, but it’s Japan, so we still felt very safe, just a bit sad."