โI checked in to this hotel on July 4th. I had clearly reserved a room with one king bed through Expedia, but was given a room with two queen beds instead. This was the hotel's mistake, not mine. After pointing this out, they moved us to a king roomโthe room we originally paid for. No apology, no explanation.
Unfortunately, the problems didnโt end there. The new room had a clogged sink that wouldnโt drain at all. We called the front desk, and it took 30 minutes for someone to show up. The...
โThe room was clean, comfortable and spacious, and the hotel is very well located for exploring Providence.
Top marks especially to the staff for being so helpful.โ
โI really enjoyed staying at this property! The house is close to Brown and very convenient for visiting campus. There are restaurants and shops within walking distance and the neighborhood is nice. The unit is large with comfortable beds and is stocked with basics like coffee, tea and toiletries. This historic home is very clean and charming and affords privacy even in shared spaces. โ
โThe front desk staff was amazing and helpful! The free drinks were easily used in their coffee bar, and I still canโt get over how comfortable the bed was and how amazing the shower products smelled! I would absolutely stay here again if I visit Rhode Island in the future!โ
โThese place is a hidden gem. Theclasy at the front desk is one of the kindest people i ever met. She's everyone's mom. Very welcoming and friendly. Thecrooms are perfect, you feel right at home. I've stayed at many places and this is one of my favs..โ
