"The first representative put a $724 hold on my credit card for the reservation of the room even though it was prepaid. Not entirely a huge deal, but for some kind of mistake can ruin your travel budget. He told me that he would get it fixed for the $200 it should have been, but none of it was released until a day after we checked out. I even double checked with another rep the second day and he said that it was fixed, but according to my bank account, it was not.
The room smelled a bit of mildew.
Our bathroom light flickered and then turned off randomly while we were going to the bathroom.
After using the shower, the bathtub wouldn’t stop dripping.
We did let them know about the light and the dripping. They seem to fix the dripping issue and it looked like they changed the lightbulbs in the bathroom because it seemed brighter in there, but the flickering never stopped, and the random turning off kept happening.
For the prices of their breakfast, it’s worth checking out some of the cooler places around instead for breakfast. Although our waitress at Renaissance was incredibly friendly and the hostess was nice too. They handled the rush very well."
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