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"The Laguna was a great base to explore Bournemouth. "

"Brilliant historic hotel in the central of Bristol. Very friendly and efficient staff. Had a lovely one night stay."

"It was like faulty towers and everyone else said so too so wasn’t just me. Whatever cd go wrong did all the time. I’m exhausted and need a holiday to get over such a nightmare. My mother left a day early. I wd hv done too but was visiting my son."

"Excellent hotel, enjoyed the pool and the bed was decent. The only negative was the bar area, it was lacking in character and could be so much nicer."

"Beautiful little hotel right tin the middle of bath, very clean and elegant."

"Clean, quite, warm room, very relaxing.aftwr a days work."

"Staff could be more better"

"Really nice hotel in the country. It is situated right next to a lake which is beautiful. We had a lake view room which was amazing. The bathroom shower head and tap were not that good and they splashed water everywhere. Staff were very friendly and helpful. Great location too. Breakfast was very good."

"Clean and comfortable room , would have been nice to have had complimentary water in room and option of decaf coffee and tea though . Lovely selection of breakfast food , and very friendly staff there . The only let down was one young lady on reception on our first night that didn’t seem aware of us waiting to be seen / check in for approx 5 mins , as she was on her phone sending personal msgs on WhatsApp as noticed by my Daughter . Overall though a lovely stay , and hotel in a fab position for shopping/ sightseeing. "