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"Food was average at best. Most of the food was overcooked and sat in steam tables too long. Entertainment was also lacking on the main stage. The Michael Jackson show was great. Pools were not clean most mornings. cups were still floating in them from the night before."

"Gorgeous property "

"Cleanliness, design and staff."

"Hotel Experience Pros: - Beautiful ocean views - Staff and service were friendly and helpful - Convenient location - Felt safe and secure throughout the stay - Rooms looked modern and visually appealing Cons: - Major mosquito issue inside the room. My fiancée ended up with multiple bite marks on her arms despite us never opening the balcony door. It became difficult to sleep comfortably. - Not enough wall outlets for electronics and medical devices such as a CPAP machine. - Bed sheets appeared to be repositioned rather than fully changed during housekeeping. - Food quality was disappointing overall. Much of it tasted reheated or lacked flavour. The breakfast buffet also raised hygiene concerns because birds/wildlife were eating from the serving areas. The hibachi restaurant was the only place where the food felt fresh and enjoyable. - Drinks also appeared heavily watered down, including Coca-Cola and Fanta ordered at the resort. - Concierge was unable to assist with arranging flowers/cake for my fiancée’s birthday despite multiple attempts. - Due to the mosquito/bug problem, sleep quality during the stay was poor. Overall: The property has beautiful views and good staff, but the mosquito issue, food quality, drink quality, and overall comfort made the experience disappointing for us. Unfortunately, we would not return."

"Overall a good resort, most staff very friendly and service was good. It’s a beautiful property and pool area and amenities were great. Loved most of the food, although had to wait for a table most nights. The 24 hour coffee/dessert bar was also a wonderful perk! I did have a couple issues during the stay: my water was off in my room for several hours and had to report it. Not sure if the cause. Also, I took the water aerobics class and the male instructor was very pushy and made us touch strangers in ways that were pretty uncomfortable. I tried to leave several times and he tried to force me to stay. I do not recommend taking this class. Lastly noise was an issue well into nighttime so sleeping was a challenge from my room. I had up use earplugs abd even then, there was noise until midnight. Other than that, I loved the shows, entertainment and live music. I would probably go again although there is definitely room for improvement! "

"From the moment we arrived until we left the trip was amazing. The fact that you can swim at the beach is a plus. And the snorkeling was excellent. Staff couldn’t have been better."

"The staff were amazing, across the board. Everyone was attentive, friendly, and genuinely seemed to want to make our stay perfect. The entertainment team was great, especially Adrian, Natalie, Razi, and Alejandro. They made our kids feel very special and welcome. The food was fantastic, though beware, there is a buffet at breakfast but all other meals there is no buffet option. This took some planning with kids and a buffet would have been more convenient, but we got in a routine and figured it out. If it was busy this would have been a challenge with young kids. The facility, pools, and especially the gardens around the campus were beautiful."

"Quiet, clean and beautiful Spot right on the ocean. Food was really good for an all inclusive!"

"I recently had the pleasure of staying at this hotel, and the experience exceeded my expectations in every way. From the moment I arrived, the staff made me feel genuinely welcome with their friendly and attentive service. Check in was smooth. The room itself was spotless, comfortable and with all the amenities I needed. The hotel’s facilities were equally impressive. Whether it was enjoying a delicious breakfast, taking advantage of the fitness center, or simply relaxing in the common areas, everything was well maintained and inviting. I would highly recommend this hotel to anyone looking for a comfortable, welcoming, and high quality and affordable stay. I would gladly return in the future."