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Casa Narau

2.0 star property

Choose dates to view prices

Located close to Cenote Zaci and Casa de los Venados, Casa Narau has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The current price is ₩94,190
₩113,499 total
includes taxes & fees
May 23 - May 24
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Exterior
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9.2 out of 10, Wonderful, 135 reviews
The price is ₩55,967
₩67,440 total
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Casa Narau pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Casa Narau?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Casa Narau on May 23, 2026 start from ₩94,190, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Casa Narau?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Casa Narau?

Check-out is at 11:00 AM.

Where is Casa Narau located?

Situated in Valladolid, this hotel is within a 15-minute walk of Cenote Zaci, Casa de los Venados, and Cathedral of San Gervasio. Calzada de los Frailes and Convent de San Bernardino de Siena are also within 2 mi (3 km).

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.0

Amenities

9.0

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 13 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

Reviews

Verified

10/10 Excellent

aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice clean rooms. friendly staff. Perfect location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service. So friendly leading up to the arrival. The room is massive with two balcony’s. Plenty of parking out front. Modern and lovely, will certainly stay again when we come back.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an attractive property unfortunately a lot of road noise, the shower did not drain and the window shades did not properly close. Tha staff were helpful. On site boutique with quality items and a coffee shop.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

John

Disliked: Amenities
We booked Casa Narau based on its 9.8 rating on Hotels.com. This review reflects the overall stay experience, not just cleanliness or individual amenities. The most significant issue was noise. Traffic, trucks, taxis, and music were clearly audible late at night and again in the morning. The level of outside noise made consistent, restful sleep impossible. The second major issue was the absence of coffee. There was no coffee in the room, no coffee in the lobby, and none available for purchase. Having to get dressed to go out and get a cup of coffee is unacceptable. The room itself was modern, clean, and spacious, and the bed was comfortable. However, several maintenance and execution details were lacking. The rainforest shower head was clogged and sprayed water inconsistently. Shower dispensers were unlabeled and only one was filled. The soap dispenser at the sink was broken and dropped down when used. At check-in, guests are provided with a detailed list of rules, including a 50% charge if not present at the front desk at 11:00 a.m., with room entry by 1:00 p.m., which set a very poor first impression. Based on these factors, the experience did not align with a near-perfect rating.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

mihwa

Liked: Cleanliness, property conditions & facilities
Very spacious room. Front desk did not speak english. Good location, proximity to restaurants. But very close to a noisy street.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ulises

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Irai

Liked: Cleanliness, staff & service, amenities
Habitación super confortable, muy amplia y moderna, muy bien ubicado
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Azucena

Liked: Cleanliness, staff & service, amenities
El dueño muy amable Habitación limpia y muy amplia
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maria José

Liked: Cleanliness, property conditions & facilities
La habitación impecable, super limpia y espaciosa, el personal muy amable. Tiene una cafetería donde todo es muy rico
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Unterkunft, zentral gelegen, mega modern und sehr große Zimmer
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Andrés

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Samuel

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Josue

Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Irai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025