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"The staff was super friendly, went above and beyond to help us locate our passports when we left them at another hotel in another city the previous night "

"Very nice hotel, great location."

"This was a great hotel. All the staff were extremely helpful and friendly! I’d like to call out Ugo who worked at the front desk for his admirable attention to providing stellar and exceptional customer service. Thank you Ugo!!! And I’d also like to call out the wonderful staff who worked the breakfast service. "

"The location is good and convenient to the museums, church and shops."

"Friendly staff, large room, and amenities. The tea/coffee time and free tour of Murano and the glass blowing was an added surprise that we really enjoyed!"

"It is a beautiful hotel, charming and very “Venice”. The room was beautiful and unique. It is in a great location and has a water taxi dock (if the water level cooperates) We had a lovely stay! We would definitely stay there again!! "

"We had a great experience here, the hotel is in a very convenient location that was easily walkable for two of us from the train station with all of our luggage. The service was great, we were pleasantly surprised with all the updates to our room, and also really enjoyed the breakfast."

"This property is beautiful, well maintained and well staffed. The staff were friendly and helpful, the rooms were clean and comfortable and most important in June, they have great air conditioning! The location was good, close to train station which is great as getting around with bags might otherwise be difficult. Our stay was too short but we enjoyed it greatly! "

"Great hotel "