Search Aparthotels in West End

"We are so unhappy with this Hotel the pictures were false online. . We walked in took our own pictures of everything didn’t want to touch anything. The bed was barely made, the toiletries had already been used and not cleaned. The TV was blasting and we couldn’t turn it off. The remote didn’t work. We were afraid to touch anything , it was the most disgusting place we’ve ever walked into after we went and told them five minutes after we checked in that we wanted to check out they would not refund our money nor help us communicate either provider on line We are still fighting with provider to get our money back as we had to go to a different hotel. It took us a couple more hours on a Friday night to be able to find an available hotel. We booked through someone else as we will probably always do from now on if this doesn’t get resolved. . so unhappy and disappointed."

"Excellent breakfast without the crowds of La Quinta. Nice and proffesional waiter."

"It was the best experience we’ve ever had the staff and all we were treated very great and we will book here again !"

"Everything was in horrible condition. Walls were cracking, the rooms were a construction site. Everything was not well kept and the breakfast was nasty"

"Nice place to stay the night before the cruise. Keisha at the front desk was so nice and welcoming."

"Very disappointing experience. The hotel felt run down, the elevators were broken, and there were no linens provided for the second bed. It was also extremely loud throughout our stay, making it difficult to relax or sleep. Overall, not a good experience and I would not stay here again."

"Parking was excellent. Excellent service."

"A lot went wrong here, and I will be contacting Sleep Inn directly. Upon asking about the "buffet" breakfast, we were told the kitchen was being "remodeled" and that there would only be coffee in the room. (This was news to us, as we had chosen the hotel over a competitor for the breakfast, and this information was not volunteered until I asked.) We were assigned a room that had a snack wrapper in the bedding and no top sheets (the sheet between the mattress sheet and the comforter) on either bed. We changed to a room that also had no top sheets on either bed AND had NO towels, washcloths, etc. We made do by remaking the beds ourselves with the sheets in the proper order. The walls in the second room had smudges on the headboards and visible mold near the plugs on the wall. We asked for towels and were told there were no washcloths. The front desk person was apologetic that night and the next morning (same person), but the hotel looked unkempt, including crumbs and debris in the hallways. We never saw any staff except the one front desk employee, including no housekeeping staff before we checked out at 9:30. Hard times, Sleep Inn? I will be asking for (and expecting) compensation, which I have never found a need to insist upon before."

"Good "