West Harvey, Chicago hotel rooms at the Club Quarters

"5 stars"

"Beautiful property"

"Building is not in good shape. Repairs that have been done have not been done well. Outlets and hinges painted over, fixtures that don't fit, and no hot water. Cheap furnishings and not clean. Do not recommend! "

"For a Hilton in Downtown Chicago, the hotel is subpar. Lobby is nice, most of the staff were friendly, room was clean, shower gets hot. That's as good as it gets... We had a King suite with a kitchette and pull out sofa. The king bed was like sleeping on concrete for 3 nights. Kids said the pull out bed felt like rocks. There's no comforters, a sheet and a light flimsy blanket is what you get. The kitchenette is nice size, no oven but that's expected. Dishes provided, silverware, ONE stainless (NOT non stick) pan, but NO cooking utensils. Pool was okay, we tried to use the laundry at night once but it takes $6 in quarters and there's no machine. Desk employee said "you have to wait until morning", so come with quarters and your own detergent if you have to use the laundry. We looked forward to the breakfast buffet based on photos but it was awful. The 8th floor with all the amenities (pool, breakfast, laundry) are shared with the Hilton Garden next door. Breakfast is CHAOS to out it lightly. There's only mini omelettes, no clue whats in them, grits like oatmeal, potatoes and very greasy sausage. No pancakes or waffles or bacon. Yogurt is in a communal bowl, so we skipped that. Cold cereal, bagels available. Finding somewhere to sit when 2 hotels worth of people are scrambling around and only 10 tables is hard. We have 2 kids and all had to stand to eat. Hotel is in a good location downtown, walking distance to the museum campus and grant park, cta station is not far also."

"Very small room but we were only sleeping so not a big deal. Location was great"

"Great deal and location. My second time staying "

"Yes nice and friendly "

"The breakfast was very good and staff were exceptionally friendly"

"We ended up with the stomach bug while we were on vacation, but the staff was all so responsive and helpful to us - allowing a later check-out time and bringing us bleach wipes. The texting feature was very helpful! "