“We had a family death the day we were supposed to check in and the hotel was not accommodating in anyway on a refund or allowing us to change our reservation date. There shouldn’t be do strict a policy that we have lost compassion for someone who loses a loved one. It shouldn’t be profit over kindness.”
“This is my third time staying here. I was so excited to book this hotel as my daughter and I were making a special trip to go wedding dress shopping. After a successful dress purchase we arrived at the hotel to check in and enjoy a relaxing evening. There were hardly any quests in the hotel as it was a Sunday night at the end of August. When we got up to the room I was surprised when I opened the door to see a cement wall outside our window. No view of anything! Even a view of another building...
“This is a lovely bed & breakfast, impeccably maintained and well located in Ludington. The host was super friendly, and the food was elevated and far superior to the overly rich excesses of many bed & breakfasts. The owners live in a separate building on the property. The room was charming and well appointed. We enjoyed a peaceful, restful stay here.”
“The staff were extremely helpful, the food delicious, and the grounds and amenities were first-rate. Like many Victorian-era buildings, this one shows a little wear on the exterior. Other than that, a delightful stay.”