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"Great service! We needed to head to a supermarket urgently and the staff helped us find a local taxi and arranged for a return trip for us. "

"Exceptional view"

"Pros: Amazing view from the cabin. Service is excellent throughout from check in to check out. Attention to details is great; they remember our room number and daily reservation. Cabin size is on the small side but understandable due to the “glamping” experience it tries to emulate. Speaking of experience, the sweet treats and bonfire night are great. We wished we could have joined more activities. Cons: Food options are a bit limited. For breakfast, you only have two options. So if you’re staying for longer than two days, you would have to repeat your choices. À la cart dinner has more options. Having said that, however, the food here is great too. "

"Great location. Fantastic facilities. Warm and welcoming staff. The breakfast beat my expectation by a mile."

"Such a beautIful hotel. Very clean, friendly staff."

"Great staff. Clean. "

"Buffet very good"

"Good value for the money! "

"The whole ryokan experience was great with only 2 things that needs to be improved. First being the in-room dinner service: the staff didn't mention that meal was being served as courses and we thought the initial portion served was the entire thing. The rice was missing so I had to check with the reception on this. It was confusing on both ends as receptionist mentioned that the staff would have informed us that dinner is served 3 courses but we were not aware. Food was great and delicious but do not expect to take your own sweet time to eat. Staff will clear it within 1 hour even if you have not finished eating. Second thing was that the bidet was not working! Receptionist was informed twice and they said they will check it out but nothing was fixed.. was honestly really disappointed in this. The payable private onsen wasn't anything spectacular, not worth the JPY 3,300 IMHO. "