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"Everything was amazing. The food: we ate at all 3 of the restaurants on the property as well as Hiroshi. The spa was great. We participated in the Hydro therapy followed by a 50 minute massage. 2 employees that stood out were Ronnie by the poolside. He was very friendly, helpful and checked in with me daily. I enjoyed practicing my spanish with him. We had drinks at the Hotel Mousai and was served by Victor. Victor was extremely friendly as well and was able to answer many of our questions about...

"Loved my stay with Hyatt Ziva. Everyone that works there is so kind… they keep the hotel very clean as well which I loved. If I ever go back to puerto Vallarta I will definitely stay here again. "

"Loved our stay but the restaurants seem to close a bit early. Other than that most of the staff was friendly minus a few at the coffee shop. "

"The property and staff were incredible. I will stay here again if I go back to Puerto Vallarta."

"Property was very clean and modern. Very happy with our stay! Africa was wonderful for the water aerobics, July was a great pool side server who was quick and always happy, and the kids club crew were all amazing!! They made our kids trip so much more fulfilling and exciting. Thank you all! "

"Loved every minute of our stay, I wish I could stay 2 more days!"

"Have stayed here for 10 years and consider many employees as friends "

"As a family of 4 we had an amazing time doing all inclusive and look forward to going back next year! This resort is super family friendly with so many activities and great pools for all ages. Here are some tips: We enjoyed the buffet, lots of options for fresh fruits and veggies, plus made to order options at each meal like omelettes, custom tacos/fajitas. Restaurant near kids pool is basic, but great for a quick meal after swimming. The buffet has vegan, vegetarian, and gluten free options...

"Muy buen hotel solo necesita ser un poco accesible a que todos sus huéspedes puedan disfrutar de todos los restaurantes a la carta ya que son fascinantes yo prove 2 de 4 y me quedé con ganas de los otros dos pero regresaré pronto "

"It was great entertainment by the pool and if it was too noise you could go to the adult pool. Most of the waiters were very tentative with serving drinks and food. I didn't like that the gym usage was not part of the all inclusive and that you were limited on the restaurants for dinner."