Castles in Mexico

"Good food, beautiful rooms and good vibes"

"Great hotel, very nice staff."

"The biggest difference between Sunscapes and other resorts we’ve stayed at in the Hotel Zone is the food. The restaurants don’t take reservations, so it is easy to get into them. At peak times there may be a wait, but the food is so good in all of them that it’s worth it. Even the buffet has good food (yum, chilaquiles!). The main pool has a taco bar and plenty of people bringing drinks. The back pool has a hamburger and hotdog bar and drinks bar, but didn’t bring you drinks. The only thing I wasn’t as thrilled with was the pools. The main pool facing the ocean (and sunshine) was the activity pool, with the constant loud music, aerobics classes, contests, and lots of kids….The other pool was quieter, but faced the street with its noise, was next to the children’s play area, so it also had lots of kids, and it is shady until the sun comes overhead more. The ocean here is nice, usually not too rough to go in. As in all the resorts, all the staff were excellent, hardworking, and friendly. Special mentions go to Fatima at the coffee bar for her beautiful coffee art and bashful smile, Jaime in the buffet for his extra attention to detail, and Juana for doing our room beautifully (different thoughtful little things every day) even though we didn’t leave her a tip until the end because we didn’t have enough smaller cash. 😔"

"I always stay at this establishment when I am called for work in the area of the airport. My one compliant is that everytime I book a room it's always more expensive than the time before. At this rate I may unfortunately be forced to look elsewhere 😓. "

"Great staff , ready to fix any issues that came up.Helpful and courteous. Clean rooms and grounds .Great place for kids ."

"This is truly a fantastic Hotel. Beautiful facility, beaches and the staff is wonderful. Food is great, with a super selection with 7 different restaurants. Clean, well maintained. This was our 2nd stay here and we will return for a 3rd next year!! Highly recommend this adult only facility."

"Clean rooms, very friendly and accommodating staff. Beautiful resort, wildlife was so fun to see/watch. "

"The staff is courteous from check in with a welcome to paradise drink through the checkout process. The resort is immaculately kept and the staff has pride in the facility. Speaking of the staff, they are welcoming and helpful at all times. The nightly activities are designed to be engaging and interactive for all, rain or shine! Cannot wait to visit again!"

"This place is truly one of a kind. Every square inch was thought out to the smallest detail. One of the most beautiful hotels I've ever visited. I love how the parks are included and easily accessible. "