"The staff were so nice, really friendly and helpful. We had evening meal and breakfast and they were both great. The pool was fine, had a nice swim, jacuzzi and steam room. The let down was the room hadn’t been cleaned, there were still balloons in the room and leaves in the bath, half a toilet roll from previous guests. Also we got charged 4 different prices at the bar for drinks and a large Chardonnay was £15.95 for a glass, not a bottle, which we found extortionate…"