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"Clean, staff are friendly and helpful"

"Staff and facilities were great!!!"

"Convenient and reliable, onsen is a big plus"

"오래된 건물이지만 관리를 잘하셔서 불편함 없이 잘 지냈습니다. 이번이 3번째 방문일 정도로 벳푸를 가면 이 호텔을 선택합니다. 이번에도 잘 머물다 왔습니다.."

"The hotel and rooms have been renovated. A wonderful stay!"

"The hotel was great and had your own parking, but not walking distance from anything; however very close driving distance to tourist spots. Location of the hotel is right next to the expressway entrance to either go to Oita or Yufuin, your like in the middle. Overall excellent hotel!! "

"Strongly recommend "

"Everything"

"I give this property 5 stars for staff because they were amazing. From the front desk staff, to the waiters, to the food servers to the maids - everyone was so nice and helpful and smiling. The room was stunning. Classic Japanese tatami mat room but with western toilet and deep soaking tub. We had ocean view. STUNNING! You should stay here. I need to say - that while I know the hotel is older, and there's charm in that - this hotel needs a deep clean. The closet and vents were dusty and the bathroom had some mold. It's a very humid place, so that's difficult to keep clean - but just a little more bleach a poll nd this is a 5-Star resort. I would stay there again the food was outrageously wonderful and plentiful. Thank you for a wonderful stay"