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"Everything is done correctly and attention to details are second to none. I would suggest they limit the age of young children as they can be noisy and annoying screaming and running around the resort."

"Staff service was outstanding. Disadvantage is tiny bathroom "

"Very clean room. English speaking and very warm and helpful staff."

"Courteous and helpful staff, good amenities, and close to many restaurants/transit stations."

"Service staff was excellent. Had stayed in Nijikan and Hoshi Kan on separate nights. Staff had helped to transfer my bags and brought over my beverage that I had left in the fridge to the new room. Thoughtful gesture that had impressed me."

"This was a luxury stay for our family to try a Japanese onsen with meals. Everything was great."

"I really enjoyed my stay here. The hotel is really close to Beppu station. The room was a comfortable size, especially for a solo traveller. The onsen was the favourite part of my stay. There were several private onsen rooms available on a first come first served basis. The breakfast was buffet style with a variety of Japanese and western options. The staff were very polite and helpful. I would definitely stay here again if I was to come back to Beppu. "

"Great hotel with wonderful views and convenient location. "

"What an awesome staying!"