“I stayed at the Majestic Hotel last week (Sept 16 2026) with a friend. There was no hot water in the evening which we weren’t told about or offered any alternatives for. There was still no hot water in the morning and again, no communication or alternatives offered. We’d booked 2 nights so I asked for a refund for the second night which was done and we left after the first night. I overheard other guests talking to Jack at the front desk about getting the previous night comped & asked about...