로스엔젤레스 중심부, 로스앤젤레스의 부티크 호텔

“I recently stayed at this hotel and found it generally beautiful with excellent facilities. However, my experience was marred by their handling of late check-out. I was charged $75 for being 15 minutes late, which felt excessive. When I called the front desk, I was under the impression that the fee for a 12 PM late check-out was only $5. Additionally, the staff could have informed me that if I could vacate the room within 30 minutes, there would be no charge. This lack of clear communication...