Central Phoenix, Phoenix hotel rooms at the Best Western

"The staff was extremely friendly. They were clearly working on the rooms and the pool area because you could tell there was a lot of construction mess everywhere. But you could tell they also did not clean the rooms as well as they should have. There was mysterious stains on the walls. I sat down to go pee, and the door was closed, and I could see drips of some kind of liquid all over the door. I swear there was a booger on the wall on my left. There was mold in the bathroom. The parking lot only has one entrance. "

"Nice place, great amenities. It’s more of a condo than hotel room, no cleaning service."

"I didn’t get a chance to visit the bar but it definitely stayed busy. The hotel is a unique design with little parking. The location is in the middle of everything so it’s a convenient location. I would stay there again. "

"Very clean"

"The bathroom doors are a bit annoying, but, overall - the property & pools are amazing. Staff incredible, and food was fabulous. "

"A/C could not be controlled in the room. The bed was the lumpiest I have ever slept on and the pillows were unbearable. The shower was tiny and the water drained so slowly that it would overflow within a few minutes, even though the water pressure was extremely low. The temperature of the water suddenly and repeatedly would become scalding. "

"Worst place I’ve ever stayed. Save your money do not stay here!! It’s dirty and smelly and the staff is very rude. "

"Clean. Quiet.walkable "

"Ac was broke in our room"