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"We’ll start with what we liked: the room had a bunk bed, which the kids loved, and they had their own tv. There were also AC units for both sections of the room. The staff was also super friendly and brought us a hair dryer minutes after we asked for one. Unfortunately, there was more disappointment than expected. The bunk bed had visible gum stuck on the ladder, and the bathroom was missing supplies. We switched rooms, and the second room was missing a (or any) trash can and a hair dryer. The bathtub curtain looked like it had mold in one corner. The TVs were set to such high contrast that fair skinned characters in shows were practically clear, and you can imagine what everyone else looked like. The fitness room has a treadmill, and elliptical, and a stationary bike, and three medicine balls. It looked like something you’d cobble together with finds from garage sales and OfferUp to prove you intend to work out, eventually. The water cooler in that room tasted like the freshest ocean water money could buy. At breakfast, the menu offered pancakes that were steamed? Microwaved? Who knew with those stale edges. The sausages were somehow overcooked AND undercooked at different points. The cereal choices were basically a variety of sand flavored selections. One elevator looked like a horror movie style trap, and the other had an expired permit proudly displayed. If this is all par for the course that is best western, I will pass every time. There’s more, but character limit."

"Breakfast was really good. "

"Love the customer service, breakfast, and delicious cookies!"

"dirty room dirty bedsheet"

"The vent in the room was dirty. The wall paper was peeling. The floor in the elevator was dirty. "

"Didn’t use the hot tub "

"I had a good night just the beds weren’t The best but I just needed one night so I was ok!"

"Shower heads were busted, the door to the bathroom was not able to lock."

"Overall a great stay. I would definitely come back. Very clean, nice property, nice amnenitites, and great staff at the front desk and breakfast area. My only complaints would be having to pay for parking when we aren't even downtown (hotel circle) and being able to hear stone feet staying above us, as well as the cleaning staff conversations and laughing in the hall before I was ready to wake up."