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“Clean but dated room. Had trouble with noisy neighbours and the night porter tried to sort it but wasnt to be....however the manageress Gillian was great sorting a free replacement stay. ”

“Always stop at this place if working in the area”

“Excellent; self serve had many options and cooked breakfast was very good”

“It was really nice to stay in Wagon and Horse. You can feel and enjoy real Yorkshire pub and culture with nice people in York. The room was so clean and the facility was also quite good.(It doesn't have bathtub in my room, but the power of shower was great not to care about the bathtub.) The breakfast was very good and enough to start good morning. It is located near the Clifford tower, and so easy to visit touristic places in York. Highly recommend this hotel and York!”

“All staff professional, courteous and helpful. All facilities as you would expect and food was excellent.”

“Ideal for short stay”

“Suite 1 was absolutely beautiful! ”

“We stayed at this property in May 2026. While the staff were extremely kind and helpful, the air conditioner in our room was not working and they refused to change our room since they were all booked and declined a refund/compensation too. When you pay £137 a night the least you expect is for the air conditioner to work especially when it’s been a hot day and you’re on the top floor of the hotel. Pretty poor for a ‘Marriott’ hotel. Avoid at all costs.”