"We come to york several times a year and this time was specifically for our 8 year wedding anniversary...
Reception was clean and helpful.
The suite, which we stayed in had a stained sofa, broken draws and unlockable bathroom door! AND you have to force the the main door to ensure it deadlocked!!!! (Room 401), no info on mini bar i had to go down just to get information.
Room was far from "sound proof" we heard everything and that is people in other rooms, water running & people in the hallway ALL NIGHT LONG!.
Soma treated me and my wife awful when we came up to have some drinks.
The only saving grace was the downstairs restaurant, the young lad who served us yesterday (02/05/26) was amazing and very thoughtful.
We would not choose to stay here again"