“This was one of the worst hotel experiences I’ve ever had. The property’s condition was unacceptable.
After checking in, I immediately found the room was not acceptable and left within minutes. The hotel acknowledged the issue and told me they would refund the full charge. They even issued a credit to my credit card, but then reversed it without explanation.
Despite multiple attempts to resolve the matter directly, I was unable to get the promised refund. I ultimately had to dispute the charge...
“This was one of the worst hotel experiences I’ve ever had. The property’s condition was unacceptable.
After checking in, I immediately found the room was not acceptable and left within minutes. The hotel acknowledged the issue and told me they would refund the full charge. They even issued a credit to my credit card, but then reversed it without explanation.
Despite multiple attempts to resolve the matter directly, I was unable to get the promised refund. I ultimately had to dispute the charge...
Sally