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"Very nice hotel, Very close to Universal Parks , sefe and quiet place,, thank guys"

"Nice"

"Housekeeping staff very rude"

"I have stayed in this hotel before and the main positive is that it is so close to universal. The walk is only 15 minutes. I found the hotel had slipped in standards from my last visit The rooms are only routinely cleaned every 2 days and even then lots of things were missed out and i had to call the front desk to request towels etc. The rooms are nice and spacious but walls are thin and there is a lot of noise from the elevators. The check in was good and staff were friendly. The hotel lobby is good and spacious and the attractions desk was very helpful when trying to get park information and booking of shuttles The breakfast was very good with the buffet well stocked however the omlette and waffle stations could get very busy. The main issue this time around was the amount of young school children staying in thw hotel due to competitions being run there. On short there were hindreds of them and various schools and this led to a lot of noise in the corridors at night as they ran amok. The lifts in the hotel became like a park ride with a long wait time. All in all its a nice hotel but i wouldnt rush back again. "

"Call check to see the water park work they never have face rags had bad expensive twice."

"Nice"

"Room was bigger than expected "

"Enjoyed my stay."

"The room and amenities are great. The property is very spread out, which is a bonus and drawback in different ways. Sacrificing a bit of speed and convenience is likely worth it for the spacious, relaxed feel of the resort. It was a great place, and I give it 4.5 stars because there are places I’ve stayed that more thoroughly earn the 5 star rating. "