Search Hotels in U.S. Virgin Islands

"Very clean resort with delicious food. Front desk was very rude upon checking in and out and the waiters at the pool area were beyond rude . The lady with short blonde hair ignored us on multiple occasions and the man with blonde hair kept talking about how horrible of a day it was . Their whole conversation was regarding how busy they were and didn’t ask us if we needed anything else. We ordered at the bar and had to get menus from the bar yet gratuity is automatically added. It is a beautiful and clean resort but the staff made the experience terrible. "

"I’ve traveled to various European destinations in Mexico and South America, but I’ve never encountered a five-star hotel with such a poorly maintained system. The patio was littered with discarded boards, and the shower leaked. The housekeeping left dirty towels in the rooms, and there were even dead roaches on the floor. My children had bites on their arms and legs when they woke up in the morning, which I suspect were bed bugs. I called the hotel and notified the front desk as soon as I left the resort to prevent future guests from being exposed to the same problem. Unfortunately, the management never returned my call. To make matters worse, several female staff members in the restaurant and bar by the beach were extremely rude. Clearly not worth the money spent."

"Room is clean, close to airport for convenience. Alittle outdated but clean!"

"My room felt a bit outdated but was clean, I thought the staff was kind and very helpful . The restaurant near the property was closed . "

"Nice place to stay. Clean. Close to airport. Great beach. My only negative was that I felt bad for the gentleman server in the morning. He had no help and did everything himself. The hotel needs more staff."

"Our room wasn’t ready and we had to wait quite awhile. There were never cookies in the lounge; always an empty try. Ran out of in room coffee packets and hotel said they didn’t have anymore. They brought blankets and sheets to the sofa bed upon request but only one pillow. Rooms were ok but just need a deep clean to get all the sand out of them. Hotel rooms inside ok, but outside needs updates with rotting wood. Stag just weren’t friendly. The young guy in the evening was nice but the others didn’t really care and I felt I was a bother when I walked into reception. We didn’t eat at the hotel restaurants Due to the bad reviews and ridiculously priced breakfast. The restaurants along Cane Bay are good though. Probably wouldn’t stay there again. "

"Clean room, attentive staff. The only thing i frowned upon was the breakfast food because everything, from the eggs to the bacon to the waffles tasted like fish. Perhaps the cooking oil used was previously used in cooking fish. Overall, I would 100% recommend this place to stay. It’s also economically friendly. "

"The room we were given had been heavily smoked in, at least in the past. All of our clothes smell, as do our bags and everything else. This was very hard to get past, and really reflected on our overall review of the resort. The restaurant was ok, expensive for what you get. We took the quick 10 minute walk to Louie's Market to pick up some snacks and supplies, along with some really good good from the attached deli. This was far more cost effective than eating every meal at the hotel resturant. We also had a meal at Sun & Sea Bar & Grill, which is a quick 5 minute walk down the beach from the resort. While it had somewhat of a dive appearance, the tables are right on the water and the food and staff were excellent. I would highly recommend visiting this place for at least one meal. The two pools were nice and the kids enjoyed swimming. There were lots of loungers, plenty free most of the time. There were some things that definitely felt like deferred maintenance, especially related to the storm clean-up. But overall the resort itself was very nice and gave us plenty of things to do for the few days that we were there. The staff was very friendly and helpful, offering golf cart rides to our room up the hill, and helping to handle our baggage. We enjoyed our stay, except for the horrible smell in the room."

"The property seemed old.. it certainly wasn't maintained well . hot tub was broke the entire time"