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"Layout was odd and inconvenient "

"Property was nice, room was clean, most staff was pleasant and professional. My only cons was the mattress, it was lumpy and the thermostat, had it set on 65 degrees and it would blow hot air. Overall, we enjoyed our stay and would stay again. "

"We must have stayed at the casino except for going over to the Rose Cafe in the casino excellent service our waitress I think her name was Priscilla great if anyone could go there and meet her she's wonderful."

"A little outdated but nice "

"Mold in the bathroom. Everything else was nice. "

"Clean great location to shopping and all that sparks and Reno have to offer"

"Casino was ok. Staff were friendly enough. Hannahs service was quite slow and the robot noise gets pretty annoying after a while. Not sure what the purpose of that is anyway. A bigger inconvenience was jave NO maid service for our entire stay. When we asked for more towels and asked why they hadnt cleaned our room, we were shown a paper that said service would be limited and to contact the front desk if we needed anything. Yes, we NEED towels, we NEED pir garbage taken out. After asking for more coffee, they showed up at midnight with it!!! We asked loterally 4 hours earlier. Otherwise it was a good central place to stay. "

"The property is old and dated. The restaurant and bar remain closed from covid days. The adjacent casino, despite having a connecting glass door, is only accessible by first going outside and then entering through the external entrance. The hallways smell of smoke, and some of this creeps into the rooms as well. Finally, the WiFi is so slow that I just used my cell phone as a hot spot, as that was much faster. "

"Minimal staff so wait times were long. Room is a bit outdated still. "