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"This is a lovely historic hotel close to the art and theatre district. Out room was clean but really needed an update. I understand it’s historic, but there were some soft spots on the floor in a couple of spots that were uncomfortable. The water in the shower was very touchy and unpredictable between to hot and too cold. The room temp was waaay to hot and there was no way to control the temp as it’s a steam coil on the wall situation. All we could do was “turn off the steam and you’re welcome to open the window”. Only one would open and it did not cool the room off much at all. UNTIL the next day, while we were out and then it REALLY cooled it down. Then there was no way to warm it back up because by then they must have gotten enough complaints about the heat so the whole system was off! So now the room is cold and no heat to warm it back up! The staff is friendly and helpful as they can be. Parking here is expensive and perilous. For a lovely as the hotel is, I think I’d skip the stay and visit the restaurant instead to see it. "

"Spa was fabulous "

"Clean room. Friendly staff. Extra conveniences."

"Great room. Scent throughout hotel is so strong though. "

"Great Experience!"

"Nice room, very clean. My only thing is the water pressure in the shower was pretty low so id give this hotel a 4.7/5."

"Only problem was slow elevators, due to high demand. Staff was excellent."

"Everything was good Except your paying 44$ per night for valet public parking They charge us double deposit on two separate cards then said they didn’t have my card on file that was charged when I used my card for the reservation still didn’t get my money back. "

"Don't like pets staying at the hotel"