โA great little place to stay with easy walking access to town. The owners were friendly and happy - so great to see. Highly recommend Mr Belson cafe for breakfast! โ
โClean, comfortable, quite, spacious, well provisioned. Just a short walk across the park to the shops and restaurants. One word of warning, very little is open in town on Tuesday.โ
โNeeded a night tottally alone after my last house petsit and before my regular job with kids and as a loca, i reside with my elderly mum in between i had l never been,
just perfect and will definitely be my local overnight getaway, hospitality, staff go above and beyond and such positive energy, thankyouโ
โKitchen facilities were great. Security was great. The pools were fantastic. Beds were a bit soft. The light from outside the property made me wake up throughout the night as I thought it was morning all of the time.โ
โStayed 4 nights. Helpful friendly front staff that go above and beyond to make sure you are happy. Nothing was too much trouble. Nice clean room, bed and bathroom.
Being a park and cabin, we felt safe and comfortable at all times. A very well-run business. We will stay again.โ
โCheap quick and the closest to where I was to find somewhere to have a shower and sleep after 24 hours of driving the room was great when I get back up there again I will be making another booking to stay here again โ
โGOOD: the main pool for kids and family, restaurant & bar were all good. Room was clean and well-managed. Staffs were all friendly.
BAD: Free wifi was only activated in the lobby (reception area), and was not available in my room. An insect came in my room via the bottom of the door.โ
"Positive Experience:
This was my third time staying at this hotel in Cairns, and once again, it was a pleasant experience overall. I arrived early in the morning, and a kind Japanese staff member at the front desk went out of their way to assist me with an early check-in for an additional fee. Thanks to them, I was able to settle in comfortably after a long flight.
Moreover, as I had requested in advance, I was given a room at the corner side with the best view, which I truly appreciated. It made my stay even more enjoyable.
Areas for Improvement:
However, there were a few disappointing aspects during this visit.
Firstly, the shower gel in the bathroom was completely empty, with only a bit of water left inside. Iโm not sure whether the previous guest used it all or took it, but it seemed the housekeeping staff had not checked or refilled it before my arrival. This is something that definitely needs more attention.
Secondly, after checking out the next day, I was informed that my swimming trunks had been blown off and had fallen to a lower level. When I asked about retrieving them, I was simply told that it was difficult since check-ins were ongoing. The response felt rather dismissive.
In particular, the female staff member at the front desk in the afternoon did not seem very willing to help, which left me slightly disappointed. One of the main reasons I"
