Find hotels near Jabal al-Nour, Makkah from ₩32,783

"Very welcoming and professional personnel. Excellent room."

"the room isn't really great"

"I stayed 9 nights here...the location is decent as it's around 10-15 minutes in the car. However, this hotel is plagued with problems. PS. One of the staff members (housekeeping) insisted on leaving a review for the hotel so here goes... Staff and Hotel: - Limited English spoken by receptionist and most staff - Restaurant and other facilities are not actually available, but advertised - Staff lounging about in corridors playing music, having loud conversations when guests are in their rooms (they should use a separate staff break-out area to have their breaks). - Reception are very slow to respond (most of the time) Guests: - Most are uncouth and extremely impolite. On more than one occasion, guests were banging on my door thinking I was someone else (I guess they were just going around banging on all the doors until they found their friend). - The lifts are mostly filled up straightaway after prayers, and there's usually shouting in the hallway from guests who don't know how to behave. The hotel must take responsibility for this and manage guests more effectively. Shuttle Bus Service: - It can take a good 1 hour to catch a shuttle bus back to the hotel after Isha. Lots of locals are randomly jumping on the shuttle bus and it's absolute chaos. Guests at the hotel are kept waiting for the next one, or you can settle for being squashed like a pancake in the existing shuttle bus. - The drivers are incredibly rude and uncouth. Terrible manners who treat guests like cattle."

"Check-in was v slow"

"Great service "

"Everything about this hotel was amazing. All the staff were nice and the cleaners were good at their job. It’s just the distance to haram that was a bit far but there was a shuttle bus available. I noticed that sometimes the bus might not be available at peak hours but otherwise everything about this hotel was perfect👍"

"Dirty room not clean loke the picture and the food need to be improve "

"Wonderful experience "

"The hotel is okay and provides efficient services. But the issue of maintaining a restaurant should be reconsider. "