Kusatsu, Gunma Prefecture hotel rooms at the Independent

"Excellent central hotel in Nagano, very close to the station (around 5 min walk). We checked in late after the Shinkansen from Tokyo and the process was quick and efficient. The breakfast was good and twinned with Wendy’s so there was the option of a burger as well. Clean and tidy hotel. "

"Beautiful facility, the front desk speak good English, 16mins walk to the main town center, Yubatake. The food was excellent! Many different onsen to use at the facility, some are private. The bed was a little firm for me, otherwise everything was perfect!"

"The hotel is in need of an update, rooms are very dated (very nostalgic), in our room, we have a phone with a dialing wheel, which can only be found in very few places or museum. The hotel is located very close to the main Onsen street. Also a free shuttle to and from Bus station. The staff are up keeping the very standard Japanese serving standard, very courteous , friendly and helpful. The onsen is good but not spectacular. The food is also in the “good but not spectacular” category. The happy hour between 4-6pm is a plus to allow guest to unwind after a day of travel to the Onsen."

"Dinner is great! Onsen facilities are great! Place is clean and has a traditional ryokan vibe as described. Must come!"

"Breakfast is really good, they are many choices, all taste great! In-room hot-spring bath is very relaxing with good views. It would be even better if the front desk staff could understand more English."

"Comfortable stay though room was quite small. The breakfast was incredible and has a very wide selection - the best breakfast options we had on our trip. Very convenient location just outside the station. "

"Great quality food and Onsen. Very clean and staff was very friendly and helpful. The location is great as it is a quick walk to the Yubetake and main shopping street. We got new yukata and night clothes each day. "

"My room was very well maintained. I loved the included open air bath next to the shower. The staff were all very kind and accommodated my questions well. "

"Room and property old, needs updating. Room draughty. Staff ok."