"The Tempo Hotel has a great location. Steps from Times Square and short walk to the Broadway shows we saw. The staff was helpful, the hotel clean, great rainfall shower, very quiet. No complaints here. Had a great time visiting NYC."
"We received a 35 dollar per room restaurant credit but as we were only staying one night we wanted to use it the next morning for breakfast. When we requested this the next morning the receptionist refused and checked us out immediately. Also charging for luggage storage is something I have never experienced in all my travels."
"Horrible, Horrible!! I arrived at 5pm. My room was not ready. I went and had dinner. After dinner which was approximately 8pm and my room was not ready!!!! I was upgraded to a suite however when I entered the room it was a sauna. The air conditioning unit never worked consistently. For the next 2 days I needed to call 3 times per day to get air and finally on the third day I was moved to a different room.
I was not provided a refund for 1 night stay as promised by management. Not a good value for your money. The images of the lobby look great. Do not be deceived."