โExcellent stay from 15th July to 22nd July with 2 room bookings (5 people). Staff are very helpful, kind and caring. The hotel is very comfortable, the breakfast buffet has a lot of choice for all, the food was fresh and delicious. Hotel is located close to gate 79 (kaba entrance gate). Concierge staff were fantastic, cleaning staff were amazing and the restaurant staff were great. Really sad to be leaving but looking forward to our next stay. Kids club was a huge hit and we used it 4 times. The...
โWhat is not to like about this property? It's simply PERFECT ! Add to that room service and excellent food and a very reasonable price for Makkah hotel !โ
โFood was really nice,with a lot of options in the buffet. We had a king suite which was nice and spacious.
Staff were very nice and approachable.
We dod experience one issue in that we noticed some bed bug bites. We did not see any bed bugs ourselves but we reported it nonetheless. Special mention goes to Riyaz Haniffa who came to resolve. He arranged for all our luggage to be transferred to another more superior room suite with fantastic views and arranged for complementary refreshments for...
โThis hotel offers an exceptional stay just steps from the Kaaba, with spacious, elegant rooms and some offering beautiful views of the Haram. The staff are courteous and attentive, ensuring a smooth and welcoming experience. Its unbeatable location makes it easy to attend prayers, and the breakfast buffet is varied and delicious. A perfect choice for a peaceful and comfortable stay during Umrah or Hajj.โ
โAmazing stay. Staff were very professional and friendly. I felt very welcomed and safe. Transfer from hotel to down hill and back was so smooth and available 24/7 which made tranportation incredible easy. Beds were comfortable and a/c very well working. I would come again anytime!โ
โclean room close to Al Haram. Bed is comfortable Air conditioning is excellent with no issues of noise. Welcoming staff. Higher levels with good view of the Kaaba โ
