Search Resorts in Northern Phoenix

"Sheets had stains. Lamp was actually broken off at the bulb mount. Front desk clerk was great. He really tries to make it right."

"The construction was hard to maneuver around as we needed handicapped accessible parking was limited! But it was fun! The pull out couch was very old uncomfortable needed updating the lazy river could have had bigger tubes to be able to relax in as they were very small! "

"Clean room. Close to everything. Quick check in"

"Although the lobby and our room were impeccable, the outdoor spaces were in great need of attention. The pool area had trash and discarded float toys, with holes left both on the deck an in the water. Trash bins were full and there were dishes and towels left on tables that we cleaned up when we went to the pool at 10 a.m. The sitting area, with fire tables was the worst part. The cushions worn, very faded and many were torn at the seams with stuffing coming out. Many had burn holes. With the harsh sun, either the cushions should be VERY high end, or the furniture should be made of Trex material, to withstand the harsh desert elements. There were cigarette butts in the rocks of the fire tables and so few rocks that the burner units were completely exposed. The outdoor area, to us, was unusable. It was so disappointing, as the outdoor areas as pictured were one of the main reason we selected this hotel. For the money, the room was nice, the outdoor gathering space was awful."

"The room was dirty including the bathroom. There was no amenities, as in no fridge, no microwave, no television. Since I prepaid with expedia i was locked in for the duration so I grabbed bleach and a sleeping bag."

"The gentleman that checked us in was great. Very friendly and informative. The suite was spacious and clean and the bed was comfortable. We had a beautiful view of the mountains. There was a mini fridge and a coffee maker. The resort is very dark at night and there are no sidewalks except near the falls. There are several restaurants that are open during the day but they all close by 5pm except for the expensive fine dining and the Point in a thyme. This was always sold out. The first night we sat at the bar but the service was very slow and we had a hard time getting our check. Plan on eating off property. The resort was conveniently located to places we wanted to go to. We would stay here again. "

"The room wasn’t ready when I checked in. When we got to the room it the walls were dirty, there was food on the walls in the bathroom and the furniture was in terrible condition. Definitely over priced "

"Great stay"

"The hotel and our room was pretty clean. The only issues we had was the loudest of the AC unit, especially since it was hot we needed to keep it on at night. "