Select Club at Sandos Playacar All Inclusive - Adults Only Area, near Central Square, offers an upscale getaway with beach and poolside bars on white sand shores. Enjoy attentive staff, spa massages, onsite shops, three coffee shops, fitness classes, surfing, and kayaking.
Reviews
7.87.8 out of 10
Good
Popular amenities
Pool
Hot tub
All inclusive
Spa
Parking included
Free WiFi
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Located on the beach, Select Club at Sandos Playacar All Inclusive - Adults Only Area is in Playacar, a neighborhood in Playa del Carmen. Quinta Avenida and Central Square are notable landmarks, and if an activity is on the agenda, check out El Camaleón Mayakoba Golf Course. Nuestra Senora del Carmen Catholic Church and Xpu-ha Beach are two other places to visit that come recommended. Snorkeling, water skiing, and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving nearby. Visit our Playa del Carmen travel guide
Select Club at Sandos Playacar All Inclusive - Adults Only Area
Upscale all-inclusive property near Quinta Avenida
Located close to Central Square and Nuestra Senora del Carmen Catholic Church, Select Club at Sandos Playacar All Inclusive - Adults Only Area provides a beach bar, a poolside bar, and a terrace. This property is a great place to bask in the sun with a beachfront location, beach massages, and sun loungers. Treat yourself to a deep-tissue massage, a body wrap, or a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at any of the 10 on-site restaurants. Fitness classes are offered at the gym; other things to do include sailing, scuba diving, and windsurfing. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and 3 coffee shops/cafes.
You'll also enjoy perks such as:
An outdoor pool along with sun loungers and pool umbrellas
Free self parking
Free bicycle rentals, a roundtrip airport shuttle (surcharge), and express check-out
Express check-in, tour/ticket assistance, and an elevator
Guest reviews speak highly of the helpful staff
Room features
All 276 rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other amenities include:
Bathrooms with separate tubs/showers and bidets
Plasma TVs with cable channels
Balconies, LED light bulbs, and coffee/tea makers
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
More
3 buildings
3 floors
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathrobes
Bidet
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided
Entertainment
iPod dock
Plasma TV with cable/satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
More
Air conditioning (climate-controlled)
Ceiling fan
Connecting rooms available
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Sanitation services: MXN 85 per night
A damage deposit of MXN 5000 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: MXN 2100 per person (one way)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 008-007-006284/2025 y 008-007-006285/2025
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa
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Frequently asked questions
Does Select Club at Sandos Playacar All Inclusive - Adults Only Area have a pool?
Yes, this property has an outdoor pool.
Is Select Club at Sandos Playacar All Inclusive - Adults Only Area pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Select Club at Sandos Playacar All Inclusive - Adults Only Area?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.
What time is check-out at Select Club at Sandos Playacar All Inclusive - Adults Only Area?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Select Club at Sandos Playacar All Inclusive - Adults Only Area provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MXN 2100 per person applies.
Are there all-inclusive benefits at Select Club at Sandos Playacar All Inclusive - Adults Only Area?
Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.
Where is Select Club at Sandos Playacar All Inclusive - Adults Only Area located?
Nestled on the beach, this Playacar property is within 2 mi (3 km) of Quinta Avenida, Central Square, and Nuestra Senora del Carmen Catholic Church. El Camaleón Mayakoba Golf Course and Xpu-ha Beach are also within 20 mi (32 km).
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Reviews
Select Club at Sandos Playacar All Inclusive - Adults Only Area Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
⭐⭐⭐⭐⭐
Amazing all-inclusive resort in Mexico! Beautiful property, great food, and a relaxing atmosphere. The staff truly made the experience—Melisa, Zyanya, Mariana, and Maria were outstanding: friendly, attentive, and always going above and beyond. They made our stay unforgettable. Highly recommend!
Nos encantaron las instalaciones, sobre todo la habitación y la zona de playa, además la atención en general.
Destaco mucho el servicio del equipo de Guest Experience, en especial de Zyanya quien nos ayudó en todo lo que necesitamos y siempre estuvo al pendiente.
It was a pretty good experience, Sandos is a very good hotel with an incredible Buffet, lots of nature and animais around the hotel, but not risking or bothering.
Pros:
Super Great customer Service
Super Great buffet
Cons
Other restaurants hard to book in High Season
Some gaps on times for restaurants, sometimes, only room service available
Definately would go back to Sandos!
Heitor
Stayed 7 nights in Dec 2025
Verified
6/10 Okay
Michael
Dec 22, 2025
To describe this hotel as adults only is a bit misleading. Apart from breakfast in one buffet and one area on the beach, the rest of the hotel is full of kids.
The room we were given (room 2212) was probably the worst in the hotel. I think it was supposed to be either a pool or garden view but what we got was the view of the back of the toilets by the pool.
All of the other rooms had either a balcony or veranda but our room had neither, just a small triangular patch of soil right by the entrance to the block, see photo.
To allocate such a room we took as an insult.
There was no fridge and the water dispenser was a cooler that had been disabled, supposedly because it is more environmentally friendly, but more probably because it is cheaper.
2 days were wasted with multiple trips to the lobby before we were moved to an acceptable room. This one had a fridge so mixed messages on the ecological issue.
Although there was wifi throughout the hotel, there was none in our room only a sketchy connection on the balcony.
The staff kept leaving messages on our door saying we had to report to the lobby because of something urgent.
They even called the room (while I was in the bathroom)
So finally we trudged over to the lobby yet again only to find that they wanted to try and sell us the 'vacation club'
ABSOLUTELY NOT AN URGENT MESSAGE.
Plus when we checked in I had already stated that it is something we are not interested in.
The Select club concierge service staff was extremely helpful, polite and informative. Giving our thaks and gratitude to Zyanya, MaJo and Eyther. We did not liked the specific location in the room assigned to us at arrival and they stepped in. We got upgrated as Expedia VIP members to Ocean view room anx very grateful for that. Their attention to details on daily basis was amazing. Also all personal of the Sandos hotel is polite and always friendly. The territory of the hotel is beautiful and of course the Caribbean Sea and the beach are amazing. The waters are crystal clear with smooth white sand. We will be vack again.
The ocean front rooms are great! Beautiful views. However, the mirror in the bathroom should be updated. Safe did not work, no one answered the phone when we called room service. Food was just ok. The beach is really great! Wide with lots of chairs and swimmable water. Great customer service! All in all, this hotel is nice, needs some updates but overall very pleasant stay.
All the staff were friendly. We've been there at least 10 times and noticed an improvement in staff. Our conceriege Samantha was especially helpful. She made reservations for all the restaurants when we checked in. She texted us during our stay to make certain all was good.
Access VIP gave many great benefits such as preferred dining reservations and all bell service arrangements made. Great property, great ocean front room. I highly recommend.
Edward
Stayed 5 nights in Jul 2025
Verified
8/10 Good
Britney
Jun 28, 2025
Liked: Cleanliness, staff & service, amenities
The resort was beautiful and we really enjoyed the all inclusive food and bev. There were a couple things broken in our room that never got addressed after letting staff know twice and we had a medical emergency that could have been handled better as well.
Britney
Stayed 5 nights in Jun 2025
Verified
4/10 Poor
Leslee
Jun 22, 2025
Liked: Cleanliness, amenities
Property is beautiful as you drive in and enter the resort. There are several pools to use. We opted in for the adult’s side and that had the smallest and worst pool. No swim up bar and no one walking around offering drinks. If you were a member there was a small separate pool and staff was catering to them. There were food options around the pool areas but it was an open air buffet so the food was open to all the elements and bugs and what not floating around, not even covered.The rooms were old and we had zero water pressure in the shower, I mean it was a literal trickle. Food was not mediocre. We stayed at the Sandos in Cabo and it was a completely different experience.
We ended up leaving this resort and booking else where.
Leslee
Stayed 3 nights in Jun 2025
Verified
8/10 Good
teresa
May 8, 2025
Liked: Cleanliness, staff & service, amenities
Elevators not working. Water pressure in shower weak. Overall great resort. Would recommend.
I love Sandos Playacar. This was our second trip here and both times have been great. The food is fantastic, the staff is cheerful and helpful. Everything was perfect. The level of effort and care the staff put into the reslrt is genuinely astonishing. 10/10.
James
Stayed 7 nights in Mar 2025
Verified
6/10 Okay
Adrian
Mar 25, 2025
Liked: Staff & service
I loved the staff. Cici at the pool. April, Alan Alex Carlos.
I hated that we were in adult only and there were SO MANY KIDS. I feel that they need to section areas in the buffet for adult only. The a la carte restaurants should either have adult only times or ones for adults only. When you book adults you should get it. The smell/perfume In the resort lobby needs to be toned way down. You get a headache as soon as you walk in. The check in checkout was difficult. Lined up for checkout because we were in a transport time frame only to be told that they were checking people in ( nobody available to check out) the spa people walking around were too aggressive. Counted in one day I got asked ten different times if I wanted a massage.
I would not rush back.
Segunda ves ke la visito , y ha cambiado un poco, no me parece correcto ke cobren por usar el sauna teniendo todo incluido entiendo ke hay huéspedes ke son privilegiados al tener la membresía, otra de las cosas las reservaciones a los restaurantes ya ke tratas de hacer una reservación y generalmente no tienen lugares incluso tratando de reservar con dos días de anticipación, hace 5 años ke fui por primera vez y todo trabajaba mucho mejor, aun así volvería otras veses
When we arrived on Friday, Feb. 21, 2025, the staff neglected to tell us that the Grand Buffet was closed. We found out the next day that it was due to at least 50 people who got sick from Canada there for a wedding. You can look this up in the Playa del Carmen News. We were as well as everyone else, without water in our shower, sink, and toilet for the whole weekend and no communication from staff as to why. The Grand Buffet did not reopen until Tuesday evening but we were afraid to eat there so went off the property to eat. Our mini fridge was never restocked and this was after 6-7 phone calls a day to guest services. The elevator in our building was out of order. The service outside was terrible . We sat by the pool for 5 hours one day and the waitress came to take our order once. They were not telling new people registering that the water was not working and the Grand Buffet was closed. We have tried to get a partial refund but have had no luck. We will never go back.
Buffet was closed for most of the trip because of multiple people getting sick eating there. Had no running water for over 48 hours in two separate buildings of rooms. Toilets were over flowing because you couldn’t flush them, no showers, no brushing your teeth. But when staff was asked about it, you couldn’t get any type of answer as to when the problem would be fixed. Our group ate off the all inclusive resort more often than not to avoid potentially getting sick from under cooked food or unsafe handling of food
Jacob David
Stayed 7 nights in Feb 2025
Verified
2/10 Terrible
Lori
Feb 28, 2025
Liked: Staff & service
Disliked: Property conditions & facilities
Over 400 people got food poisoning including us the first day.We were very sick!Didn’t feel good the whole time.Didn’t have hot water till the day before we left.Didn’t have Any water for 2 days! The buffet was closed for 4 days.We ate saltines a lot because we were afraid to eat anywhere.Very disappointed!!!!Saved up money to go on this vacation and barely ate or drank anything the whole time. We feel that we should get our money back!!
We were very excited to go to an all-inclusive resort in Mexico with a great location. we arrived and day one looked promising, but then very quickly crashed to a unexpected catastrophe. 3 people got sick night 2 and was bed written for days, and that was just the start. we then proceeded to go to dinner but needed reservations everywhere besides the buffet which was awful. next say we had no water at all for (2) full days, then buffet was closed down and everything was very unpleasant. No waiters by the pool & long lines everywhere. We have been to multiple resorts and never had a bad Experience until now, although this one was a nightmare other than the beach and the staff which were amazing from day to day! They didn't comp us anything for the inconvenience and will not be going back to this resort EVER!!!