Puerto Rico Island, Puerto Rico hotel rooms at the Fairmont

"The property and staff were excellent. But Expedia needs to work on its communication with the property. We booked the room on Expedia over an hour before showing up at the property. The staff had no record of our booking so we had to wait over an hour in the lobby while they contacted Expedia to see if the booking was made. "

"Amazing pools and very nice and helpful staff! Loved our stay!"