โI had to postpone my trip due to last minute flight cancellation. The lady on the desk was very accommodating and let me move it forwards with no bother.
When i finally arrived the same lady "Ms S", was on the desk and welcomed me into the hotel with a smile. She couldn't have been nicer and i felt immediately at home. She was a wealth of information on the area and definitely enhanced my stay. 5/5โ
โThis place hits in all the right spaces. The architecture is top, location is great, food is tasty, and its team is the BEST! Shaly and Keila are TOP NOTCH! Weโre so thankful! Every time, the experience is unforgettable. Canโt wait to return ๐ โ
โExcellent customer service, very friendly and professional. Our room was clean and well stocked with bottled water and coffee.
Very comfortable, would definitely stay here again. โ
โA super helpful staff that picks up the phone and helps out for a self check in hotel. Booked day of, had to change reservation like 3 times, and they helped me through it all. Room was super easy to get into, directions were smooth and simple, and the area was perfect. Right next to one of the most active parts of town, and a 8 minute walk from the Bio Bay tours. Be aware, there's no microwave in the room. AC worked amazing. Showers hot water lasted well, just don't blast it. โ
โBeautiful architecture and well designed a lot of details. Very private and quiet. Friendly staff. We had a wonderful vacation at Hixlsland House. We will come back again. Yes, this is our 4th time there.โ
โI stayed for a night before heading to Vieques. The location was excellent, and I had a real blast at the waterpark that I didn't expect. I had requested an electric kettle and a microwave, and they promptly provided them. All the staff were kind, but I wish the front desk staffs could be a bit friendlier. Besides that slight letdown, I'd love to visit again."โ
