Rush Street, Chicago hotel rooms at the Fairmont

"Room has few outlets. Some not functionable due to location (e.g. behind headboard, bathroom sink). Iron didn’t work. Bed was very low to the ground."

"The Hilton Garden Inn is in a convenient location that staying here is a no brainer. It’s no wonder why it’s so popular and busy on weekends. Thus, I would hope the front lobby staff should be more enthusiastic with customers. The gal who checked us in seemed a bit lethargic and robotic. Show a smile or two. Be happy to work there!"

"I arrived Chicago after 10 AM by train and the hotel staff was so kind to let me check in before 3 PM!"

"Excellent service, clean room, great staff, excellent service at the restaurant"

"Facilities were clean and the room had what we needed. Doors could be insulated better to reduce sound at the floor-to-door area. Neighbors were very loud waking us up several times. Security was called and promptly responded. Followed their word saying they would remove the guests if it happened a third time. Indeed, police were called and they were removed. The rest of the night was quiet. I would stay again for a short stay, but not an extended stay. Opinion would probably be better if not for the goofy situation. I would stay again. 4/5."

"The hotel staff is excellent! Very friendly and very helpful. The hotel is very clean and well maintained. The only issue I had was the charging ports and electrical sockets next to our bed did not work which made overnight charging of our phones and watches difficult."

"This hotel was perfect for exploring Chicago! It's within walking distance to many attractions, sights, restaurants, shopping, etc. The pool was a hit with our kids and the full hot breakfast definitely helped us get the day started right. The room was spacious. It felt like a two-bedroom suite. An added bonus is happy hour each night where you get two free drinks! On top of that, the staff was very friendly, helpful and accommodating. This is probably where we will stay when we visit again!"

"Small room but perfect for one person. Lovely modern bathroom. Good fitness room. Super friendly and helpful front desk staff"

"Was a really nice hotel. My only concerns was the phones in the room didn’t work. No way to call front desk, front people weren’t super helpful and there was no microwave. Rooftop bar and room were excellent"