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호텔 조이 피셔맨스 워프 여행 후기

4 out of 5
호텔 조이 피셔맨스 워프
425 North Point, San Francisco, CA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1012개 이용 후기 중 657개" "
평점 8 - 좋아요. 1012개 이용 후기 중 228개" "
평점 6 - 괜찮아요. 1012개 이용 후기 중 74개" "
평점 4 - 별로예요. 1012개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 1012개 이용 후기 중 25개" "

9.6/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

eunjoo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함

8/10 - 좋아요

KYUNGSOO

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good service
Excellent service and cleaness. No fitness room and breakfast was expensive. Valet parking is close to $70 per day! Location is good, relatively safe area.
2024년 1월에 4박 숙박함

6/10 - 괜찮아요

geunseok

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Tony 님, 2023년 10월 27일
Thank you so much for the perfect rating and I appreciate you choosing to stay with us!

6/10 - 괜찮아요

haewon

가족 여행
밤늦게 체크인해서 그냥 잠만 자고 나왔는데 리조트피를 내야 해서 그냥 그랬어요
2019년 12월에 1박 숙박함
답변 제공: Jtheo 님, 2020년 3월 1일
Thank you for your review. We look forward to welcome you again at Hotel Zoe.

10/10 - 훌륭해요

Barbara

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice part of San Francisco. Easy to get to the hotel. Walking distance to the Pier. Very few homeless people on the wharf or around the hotel. WONDERFUL staff - extremely nice, friendly, professional, and very welcoming. The hotel is lovely. The rooms are very nice. And they have a great outdoor area for enjoying several fire pits, music, appetizers and drinks. The service is exceptional. And I love the valet service. A truly pleasant stay when going to San Francisco. I would strongly recommend Hotel Zoe.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Andrea Jean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the comfort and decor in our room
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Andrew 님, Huntersville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and hotel near the wharf
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Gail

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Darren

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really enjoyed our stay. Great location. Service was fantastic.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

PETER

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was small but very clean and comfortable beds. Would stay again.
2024년 5월에 4박 숙박함
답변 제공: Zoe 님, 2024년 5월 23일
Hi Peter, We appreciate your feedback on the cleanliness and comfort of the room. Your positive comments about the comfortable beds are valued. Looking forward to your next visit.Thank You,Samantha JonesGeneral Manager

10/10 - 훌륭해요

Gregory

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy walk to the waterfront. Comfortable and clean. Nice staff. Liked the restaurant on site.
2024년 4월에 3박 숙박함
답변 제공: Zoe 님, 2024년 5월 23일
Hello Gregory, Thank you for your positive feedback and 5-star rating! We appreciate your kind words about the convenient walk to the waterfront, the comfortable and clean accommodations, the friendly staff, and the enjoyable on-site restaurant. Your support is truly appreciated.Thank You,Samantha JonesGeneral Manager

8/10 - 좋아요

Ann

연인과의 여행
The room was very quiet despite what seemed to be a lot of guests in the hotel. The area was extremely conveniently located near Pier 39 and Fisherman’s Wharf.
2024년 5월에 2박 숙박함

8/10 - 좋아요

Kelly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Araceli

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the s’mores provided for the nightly fire pits. It was fun and it was a treat after a long day of walking around the beautiful city.
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Jenny

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay!
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Providing the option to fill our water bottles was excellent since we didn't have to pay for water or discard plastic into the environment. Provision of coffee & tea was also good, I especially liked the sheets. Can the sheets be purchased?
2024년 4월에 7박 숙박함

10/10 - 훌륭해요

Frankie

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Restaurant in the same building
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Alexandre 님, Ste-Clotilde

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함

10/10 - 훌륭해요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is so friendly. Our room is always clean, and if we need anything the staff is more than willing to accommodate. It’s just a few blocks away from the pier so you can just walk there.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Spencer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함
답변 제공: Zoe 님, 2024년 5월 12일
Hi Spencer, Thank you for the 5-star rating. Your support is truly appreciated!Thank You,Samantha JonesGeneral Manager

8/10 - 좋아요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: Zoe 님, 2024년 5월 12일
Hello Julia, Thank you for your positive rating! Your feedback is truly appreciated, and we look forward to the opportunity to host you again in the future.Thank You,Samantha JonesGeneral Manager

4/10 - 별로예요

Christine

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The front desk staff was snobby and we did not get the queen room that i prepaid for. The valet staff were amazing and very helpful. Would not go back though.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Valet very helpful and friendly
2024년 4월에 1박 숙박함
답변 제공: Zoe 님, 2024년 5월 12일
Hi Elizabeth, Thank you for your positive feedback and 5-star rating. We are thrilled to hear that our valet service was very helpful and friendly. Your kind words are truly valued. Hope we have a chance to impress you again in the future.Thank You,Samantha JonesGeneral Manager

10/10 - 훌륭해요

Jody

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Zoe 님, 2024년 5월 12일
Hello Jody, Thank you for your 5-star rating. We truly appreciate your support! Your feedback helps us improve our service. We look forward to welcoming you back in the future.Thank You,Samantha JonesGeneral Manager

10/10 - 훌륭해요

Harold

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like everything
2024년 5월에 2박 숙박함
답변 제공: Zoe 님, 2024년 5월 12일
Hello Harold, Thank you for your positive feedback and 5-star rating. We are thrilled that you enjoyed your experience with us. We look forward to the opportunity to welcome you back in the future!Thank You,Samantha JonesGeneral Manager

10/10 - 훌륭해요

walt

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location.
2024년 4월에 4박 숙박함
답변 제공: Zoe 님, 2024년 5월 12일
Hello Walt, Thank you for your feedback on the 5-star rating and mentioning the convenient location. We appreciate your support and look forward to welcoming you back in the future.Thank You,Samantha JonesGeneral Manager

10/10 - 훌륭해요

Darren

2024년 4월에 2박 숙박함
답변 제공: Zoe 님, 2024년 5월 23일
Hi Darren, We are thrilled to learn about your 5-star rating! Your positive experience with us means a lot. We appreciate your support and look forward to your next visit.Thank You,Samantha JonesGeneral Manager

10/10 - 훌륭해요

Lauren

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel Zoe was walking distance from the Wharf which was my favourite part of this stay. The staff was always polite and accomadating. I liked that there was bike rentals available although it was too windy for what I was used to. Maybe next time I'll take advantage of it. My partner has a diff sleep schedule than me and usually I can mitigate this by hanging out in another room. I wish the lobby/work space was a bit brighter or easier to see. However, the lounge/terrace area is comfortable and I enjoyed the option to smoke some marshmellows for s'mores. I liked that the area wasn't too "busy" so that for uber/lyft/taxi, it was easy to drop off/pick up. The hotel was clean and the king sized bed upgrade was comfortable. Appreciate the men at the front desk and at the entrance. I did dine at their restaurant. It is okay
2024년 4월에 4박 숙박함
답변 제공: Zoe 님, 2024년 5월 4일
Hi Lauren, Thank you for sharing your feedback about your stay at Hotel Zoe. We are thrilled to hear that you enjoyed our convenient location near the Wharf and the comfort of the king-sized bed upgrade. Your suggestions regarding the lobby/work space are valuable to us, and we will take them into consideration for future improvements. We are glad you found our staff accommodating and the terrace area enjoyable. We look forward to welcoming you back for another pleasant experience!Thank You,Samantha JonesGeneral Manager

10/10 - 훌륭해요

Veronique

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very sweet and peaceful staying in Zoe fisherman hotel near Pier 39 and the sea lions so cute !
2024년 4월에 6박 숙박함
답변 제공: Zoe 님, 2024년 5월 4일
Hi Veronique, Thank you for your positive rating and kind comments about your stay at Zoe Fisherman Hotel. It's wonderful to hear that you had a very sweet and peaceful experience. Your support is truly valued!Thank You,Samantha JonesGeneral Manager

8/10 - 좋아요

Juan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente opción
2024년 4월에 4박 숙박함
답변 제공: Zoe 님, 2024년 5월 4일
Hello Juan, Thank you for your positive rating of 4. Your feedback is truly appreciated. We look forward to welcoming you back for another wonderful experience!Thank You,Samantha JonesGeneral Manager

10/10 - 훌륭해요

Daryl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is a gem. Its located right near the Fisherman's wharf and has a fabulous hotel next door. The beds are super comfortable and overall, the hotel is great.
2024년 4월에 3박 숙박함
답변 제공: Zoe 님, 2024년 5월 4일
Hi Daryl, Thank you for sharing your wonderful experience and awarding us a 5-star rating! We are thrilled to hear that you enjoyed our hotel, especially the convenient location near Fisherman's Wharf and the comfort of our beds. Your kind words motivate us to continue delivering exceptional service. We can't wait to host you again for another fantastic stay!Thank You,Samantha JonesGeneral Manager

8/10 - 좋아요

Jan Krista

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a pleasant stay at Hotel Zoe. Its close proximity to the fisherman’s wharf was the reason I booked this place. Despite it being in a trendy area, it was quiet at night, which was a plus. The staff were lovely and accommodating. There was free coffee service in the morning which was nice. The downside to this place was they have very expensive valet parking which was the only parking option they offer as they do not allow for self-park. $75 per night for the valet parking is quite steep but we paid for it for our peace of mind because San Francisco is notorious for car-break ins. The bed and pillows were soft and comfortable. The shower was my favorite part of the stay. It was very clean, modern, tastefully designed and it made me feel relaxed and clean after a day’s adventures. We had a great stay and we will be happy to recommend it to friends and family.
2024년 4월에 3박 숙박함
답변 제공: Zoe 님, 2024년 5월 4일
Hello Jan, Thank you for sharing your recent stay experience at Hotel Zoe. The convenient location near Fisherman's Wharf, the peaceful surroundings, and the exceptional service provided by our staff are all aspects we are thrilled you enjoyed. Your feedback on the clean and modern amenities, especially the shower, is much appreciated. We understand the concern about the valet parking cost and will consider your comments for future enhancements. We truly value your recommendation and look forward to welcoming you, your friends, and family back soon.Thank You,Samantha JonesGeneral Manager

10/10 - 훌륭해요

Roela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great customer service! Joe and Eric are the best! Very friendly and courteous! Went out of their way to provide comfort to guests.
2024년 4월에 1박 숙박함
답변 제공: Zoe 님, 2024년 5월 4일
Hi Roela, Thank you for your positive feedback and 5-star rating. We are delighted to hear that Joe and Eric provided exceptional customer service, ensuring your comfort throughout your stay. Your kind words mean a lot to us. We look forward to the opportunity to welcome you back in the future.Thank You,Samantha JonesGeneral Manager

10/10 - 훌륭해요

Sherry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reliably nice. We enjoyed the fire tables in the courtyard. The location is just tucked away enough to avoid the crowd and noise from the Wharf. More of an adult place, not a lot of kids. If you want kids and noise head across the street to RUI.
2024년 4월에 2박 숙박함
답변 제공: Zoe 님, 2024년 5월 12일
Hello Sherry, Thank you for the positive feedback and 5-star rating! We are thrilled that you enjoyed the peaceful ambiance and fire tables in our courtyard. Your support is truly appreciated. We look forward to welcoming you back for another memorable experience!Thank You,Samantha JonesGeneral Manager

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My first trip to San Francisco and I couldn’t have asked for a better location the pier is 2 blocks away everything is so walkable from this location, bonusTrader Joes is just around the block also. I am a solo female travel and I felt safe in and around this location. The restaurant and bar are a nice way to start or end your evening, if you prefer there is coffee and tea in the lobby where you can sit inside at the fireplace or outside in courtyard in the AM or enjoy your wine in evening with some-mores . The staff were so helpful and pleasant and readily answered or assisted with details to enable guest to enjoy their stay. I will definitely stay here when I travel to SFO! DYoung
2024년 4월에 5박 숙박함
답변 제공: Zoe 님, 2024년 5월 12일
Hello Donna, Thank you for celebrating your stay with us! Your positive feedback about your recent trip to San Francisco truly made our day. We are thrilled that our location, amenities, and staff made your solo travel memorable. We can't wait to welcome you back on your next visit!Thank You,Samantha JonesGeneral Manager

10/10 - 훌륭해요

Clifford

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was perfect!
2024년 4월에 1박 숙박함
답변 제공: Zoe 님, 2024년 5월 12일
Hi Clifford, Thank you for your kind words and the 5-star rating! We are thrilled to hear that everything was perfect during your visit. We look forward to welcoming you back soon.Thank You,Samantha JonesGeneral Manager

6/10 - 괜찮아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Undisclosed fees and thin doors. I thought the person in the room next door was trying to scratch their way in through the connecting door.
2024년 4월에 2박 숙박함
답변 제공: Zoe 님, 2024년 5월 12일
Hello Jennifer, We appreciate you highlighting the issues you faced. We apologize for any inconvenience caused by noise disturbances. Your feedback is valuable to us, and we will address these concerns to enhance our services.Thank You,Samantha JonesGeneral Manager

10/10 - 훌륭해요

Ludmila 님, Riverton

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed our stay. Definitely recommend and will stay again in the future.
2024년 4월에 2박 숙박함
답변 제공: Zoe 님, 2024년 4월 23일
Hi Ludmila, Thank you for the 5-star rating! We sincerely appreciate your feedback and are thrilled to hear that you enjoyed your stay. Your recommendation means a lot to us. We would be delighted to welcome you back in the future.Thank You,Samantha JonesGeneral Manager

10/10 - 훌륭해요

Nikzad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, helpful staff, and the outdoor fireplace at nights is a good vibe.
2024년 3월에 3박 숙박함
답변 제공: Zoe 님, 2024년 4월 23일
Hi Nikzad, Thank you for sharing your positive experience with us! We truly appreciate your kind words about our great location, helpful staff, and the fantastic vibes from the outdoor fireplace. We are delighted to hear that you enjoyed your time with us. Looking forward to welcoming you back on your next visit!Thank You,Samantha JonesGeneral Manager

10/10 - 훌륭해요

Lucy Lorraine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Y
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Deanna

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel staff were great! Food in the restaurant was terrible. Worst coffee I've ever tasted. Restaurant bartender was not friendly on the evening shift.
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Kimberly 님, Walnut Creek

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Affordable, friendly and so close to the Wharf. Everything we wanted to do was walkable. Valet was quick to both pick up and drop off our car. Staff was incredibly friendly and helpful. Our room was so clean and comfortable
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Cynthia 님, San Dimas

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel canceled my reservation without notifying me. This happened twice with the same reservation. Service is unacceptable, said that EXPEDIA canceled it, but EXPEDIA did not cancel it. It was the hotel they canceled it.
2024년 4월에 2박 숙박함
답변 제공: Zoe 님, 2024년 5월 12일
Hey Cynthia, I'm truly sorry to hear about your experience with the reservation cancellation without notification. We understand the frustration this must have caused. Rest assured, we will thoroughly investigate this matter to prevent any recurrence. Thank you for bringing this to our attention.Thank You,Samantha JonesGeneral Manager

8/10 - 좋아요

Gio

2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Beverly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved everything about our stay at Hotel Zoe. Such wonderful & friendly staff really make it a personal experience. We especially appreciated Roy at front desk. His positive attitude and friendly demeanour are contagious. Always saying hello and offering great advice on restaurants etc. Such a joy ❤️ No doubt we will return.
2024년 4월에 4박 숙박함
답변 제공: Zoe 님, 2024년 4월 16일
Hello Beverly, Thank you for your kind words about your stay at Hotel Zoe. We are thrilled to hear that you found our staff to be exceptional, especially Roy at the front desk. Your feedback truly motivates us to continue delivering top-notch service. We look forward to welcoming you back for another memorable experience.Thank You,Samantha JonesGeneral Manager

8/10 - 좋아요

Cary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was very clean and up to date. Area is safe but not that close some of the better restaurants and attractions in the city. The location was quiet allowing for a restful evening of sleep.
2024년 4월에 3박 숙박함
답변 제공: Zoe 님, 2024년 4월 16일
Hello Cary,Thank you for sharing your recent experience with us. We are pleased to hear that you found the room clean and enjoyed a peaceful night's rest in our quiet location. Your feedback about the distance from city attractions is valuable to us as we continuously strive to enhance our guests' experiences. We look forward to welcoming you back in the future.Thank You,Samantha JonesGeneral Manager

10/10 - 훌륭해요

Brenda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect hotel. Close to the pier and shopping. Very nice rooms and FANTASTIC staff
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

christina

2024년 4월에 3박 숙박함
답변 제공: Zoe 님, 2024년 5월 4일
Hi Christina, Thank you for the 5-star rating! Your support is truly appreciated. Hope we have a chance to impress you again.Thank You,Samantha JonesGeneral Manager