South Coast, England hotel rooms at the FJB

"Staff was super nice. Room was clean. Our only issue was a lumpy mattress on the pull out couch. Otherwise, very convenient to the cruise ship and stores."

"The family room was very large with a separate kids room with 2 bunk beds and a tv. The room had a faint smell of smoke and the building was a little dated. But very comfortable"

"Convenient to walking around area and close to cruise terminal."

"Hotels can always be a little noisy but when You allocate famalies with small children.in the rooms above single rooms it's not exceptable to be woke up at 5 am in the morning with childen stomping about on the floor and having to phone reception to complain .maybe just a thought on your part would make the stay more pleasurable Sincerely Anthony room 39"

"We stayed for 2 nights. Staff friendly and helpful. Sea view room which was excellent and a lovely buffet breakfast each morning. Stayed here a few times and always enjoyed ourselves"

"No eggs at breakfast. Staff great. Very flexible with looking after our bags "

"Very good"

"Perfect place for those taking a cruise from Southampton. We walked to the Sea City Museum. Hotel is close to the port and the train station."

"We thoroughly enjoyed our stay at The Grand Hotel. Will definitely return. The staff in all areas were great from check in to bar/restaurant. One area I do feel could be looked at is breakfast. As we were travelling with our 2 small dogs we sit in a separate area from where breakfast is served. This is perfectly understandable however, it’s quite the trek from the breakfast room to where pet owners sit. If you can get a tray to help carry your Coffee/Juice/Toast etc you need to be travelling with someone so they can sit with your pet while you go to the breakfast room. Plus you are walking through a very busy reception area. A suggestion would be that those guests travelling with pets could receive table service in order to avoid the many challenges we encountered at breakfast."